2012
DOI: 10.1177/0095399712459723
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The Evolution of Internal IT Applications and e-Government Studies in Public Administration

Abstract: This study reviews research themes and methods used in information technology (IT) in government and e-government research. Although IT/e-government studies (including inward aspects of IT applications in government and e-government studies) continue to increase, they are not comprehensively understood as a subfield within public administration. Based on Rosenbloom's three competing approaches to public administration (managerial, political, and legal), we investigated the major research themes of IT/e-governm… Show more

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Cited by 60 publications
(36 citation statements)
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“…To decrease the level of corruption, transparency has a role in providing better context for the economic growth, efficiency, and development as a means of improving governance (Meón and Weill, 2005 (Chadwick, 2003). The internet usage can also improve internal business processes, improve service quality, increase citizen participation, and enable to disseminate government information more easily and cheaply (Moon, Lee, and Roh, 2014). Website helps the users find the financial information via web pages, links on homepage, and search engine (Styles and Tennyson, 2007).…”
Section: Transparency and Information Disclosure Through Internetmentioning
confidence: 99%
“…To decrease the level of corruption, transparency has a role in providing better context for the economic growth, efficiency, and development as a means of improving governance (Meón and Weill, 2005 (Chadwick, 2003). The internet usage can also improve internal business processes, improve service quality, increase citizen participation, and enable to disseminate government information more easily and cheaply (Moon, Lee, and Roh, 2014). Website helps the users find the financial information via web pages, links on homepage, and search engine (Styles and Tennyson, 2007).…”
Section: Transparency and Information Disclosure Through Internetmentioning
confidence: 99%
“…Collating the information and making it accessible to other policymakers can bring great benefit to governments at small cost (Kwaterski 2010). A good system can also accelerate innovation as users connect and collaborate more easily and frequently and connect governments to people by facilitating popular input into the policy process and the delivery of public services (Akeroyd 2009; Moon et al 2014). Internally, improved information technology offers the potential for improving integration and coordination while enhancing the use of other analytical skills (Ambali 2010).…”
Section: Operationalizing Policy Capacity: a Multi-level Analysismentioning
confidence: 99%
“…Moreover, a certain divergence is noted among the various opinions on the role of ICTs in representing different political interests in decision-making processes. Thus, while certain researchers maintain the view that ICTs lead to an improved representation of these interests in the decision-making process [28,30], acting as a "… political tool to realize collective interests" [30] (p. 8); other researchers stress the role of ICTs as barriers, leading to the reinforcement of current power structures, where adoption and utilization of ICTs in participatory decision-making processes can be seen as a privilege of ICTs-literate groups of society for increasing control over ICTs-illiterate groups [58,59]. Such discrimination can be further expanded among different age groups of society, where younger, more educated and ICTs-skilled societal groups are in an advantageous position in contrast to older groups, a fact that can disturb the balance among different interest groups in the context of participatory exercises.…”
Section: Discussionmentioning
confidence: 99%
“…Such partnerships should, as a first step, aim at the provision of free access to open data, information etc. to the public on a "24/7/365" basis [30]. Based on well informed citizens due to their accessibility to a wide range of open data, partnerships, and as a second step, aim to empower citizens and stakeholders and "place their voice" as equals at the "tables" where policy decisions are made, thus assuring a multi-discipline and pluralistic approach to problem-solving on behalf of both the decision-making process and the outcome (solution) of the problem at hand.…”
Section: The Open Government Partnershipmentioning
confidence: 99%