The evolution of information systems in small firms

Critical decisions for ERP integration: Small business issues

“…The company's inadequate information about the cost feasibility structure may make or break its decision to either continue or abandon an ERP implementation. Many small businesses either do not have sufficient resources or are not willing to commit a huge fraction of their resources due to the long implementation times and high fees associated with ERP implementation (Cragg & Zinatelli, 1995;Nah & Lau, 2001). There are many factors involved in the cost analysis structure of an ERP system.…”

Digital channels diminish SME barriers: the case of the UK

“…Adopting new technologies and systems is usually related to employees' knowledge, experience and personality. The lack of technical knowledge in small firms is determined as a key factor for inhibiting evolution and sophistication of information systems by Cragg and Zinatelli (1995) in their research conducted prior to the web 2.0 revolution.…”

Sistemas de informações gerenciais para programa de qualidade total em pequenas empresas da região de Campinas

“…Para as pequenas empresas, estas necessidades de informações também são uma realidade, ainda mais pelo fato de o empresário ter de assumir várias atribuições e responsabilidades em diversas áreas, como produção, vendas, compras e outras (pela falta de recursos humanos e financeiros), sobrecarregando o seu tempo, tornando difícil o processo de tomada de decisão gerencial (Cragg, 1995).…”