Det samfunnsvitenskapelige fakultet, institutt for sosialfag, Universitetet i Stavanger, Stavanger, NorwayDiscussions of practice research have mainly been based on researcher's collaboration with practitioners. User involvement in practice research is described and analysed to a lesser degree. The basis of this article is a five-year-research project which aimed at developing new forms of collaboration between research, practice, education, and service users to build knowledge about improving the quality of social services. It is a government-funded research and development project in which user involvement was a prerequisite for funding. In this article, the different phases of user involvement in the research process are scrutinised and user involvement is analysed through the concepts of knowledge, equality and dialogue.
IntroductionThis article discusses and analyses how user involvement in research is conducted in a research process. The basis for the article is a five-year-research project which aimed at developing new forms of collaboration between research, practice, education and service users to build knowledge about improving the quality of social services. It is a government-funded research and development project in which user involvement was a prerequisite for funding. Users were employed as research partners and equality and negotiations in decision-making were important parts of the research process. The challenges and ethical dilemmas that were met were many. In this article, the different phases of the research process are scrutinised and user involvement is analysed through the concepts of knowledge, equality and dialogue. A key perspective is the philosophy of Martin Buber, who believed that humans relate to the world either through an I-You relationship or an I-It relationship. The article draws on the experiences from the many subprojects in the overall project. It is based on my experiences as a long-term researcher in the project and builds on interviews with project participants and their written stories about their experiences (