The Effects of Information Presentation Format on Judgment and Decision Making: A Review of the Information Systems Research

Abstract

This paper reviews the information systems and accounting information systems research on the effects of information presentation format on judgment and decision making. We limit our review to static (noninteractive) formats only, where the user cannot manipulate or change the characteristics of the task, including information presentation format. We provide a conceptual framework, describing the role of information presentation in individual decision making. Additionally, we develop an integrated model of information presentation research based upon the theory of cognitive fit, and use the model to summarize the prior literature and provide suggestions for future research.

Decision Confidence, Information Usefulness, and Information Seeking Intention in the Presence of Disconfirming Information

“…Thus, information presentation format is an important part of the decision-making process, such that task characteristics, client characteristics, information presentation, and mental representation are strong indicators of decision-making outcomes (Kelton, Pennington, & Tuttle, 2010). Cognitive fit evolved from Task-Technology Fit, as it proposes that the task, whether graphical or tabular, can display the same underlying information.…”

How much is enough? An investigation of nonprofessional investors information search and stopping rule use

“…For example, Thayer (2011) shows that investment position (long vs. short) influences information search. Presentation format influences individual decision making (Kelton et al, 2010) and Janvrin et al (2013) find that nonprofessional investors have different online presentation format preferences. Future research should examine whether such characteristics affect the specific stopping rule used by investors.…”

“…Prior research finds that information presentation format influences the manner in which investors acquire and use financial information and, ultimately, investment judgments and decisions (Kelton et al, 2010). Accordingly, we asked participants to indicate how often they use graphs to view financial trend information using a 7-point scale with (1) never, (4) sometimes, and (7) always.…”

Business information visualization intellectual contributions: An integrative framework of visualization capabilities and dimensions of visual intelligence

“…It has been noted [33] that this body of research resulted in formulation of Cognitive Fit Theory [63][64][65], that suggests the importance of fit between the problem representation and the problem-solving task in achieving effective performance [33,40,54,[66][67][68][69]. Cognitive Fit Theory is a native IS theory that came about as a reaction to the inability to rationalize the findings from previous empirical research [66] that compared decision performance in simple tasks across tabular and graphical presentation formats.…”