The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes

PurposeThe purpose of this study was to examine the role of fear of COVID-19 and job stress on women's turnover intentions in the hospitality industry (travel agencies). Also, the mediating role of work-family conflict was examined.Design/methodology/approachThree theoretical approaches of importance for framing issues of fear of COVID-19, job stress, work-family conflict and women's turnover intentions. Using the purposive sampling technique, the participants for the current paper were selected from the population of employees of top travel and tour operation firms in Lagos, Nigeria.FindingsFindings from the study indicate that the fear of COVID-19 and job stress was found to be positively related to work-family conflict and work-family conflict was positively related to women's turnover intentions. Work-family conflict mediates the positive relationship between fear of COVID-19 and women's turnover intentions, while against priori; the work-family conflict did not mediate the relationship between job stress and women's turnover intentions.Research limitations/implicationsOur study's findings were limited in their generalizability because they focused on a specific operating sector of tourism, travel and tour. Testing the study's model in different tourism operating sectors or mixed industries could offer better insights. A comparative study between this current context and western/non-western contexts to provide more contextual insights.Originality/valueThis study considered travel agencies (the pillar of the tourism industry) that have been understudied. The main strength of the study is its female-centric approach to uncovering the influence of the COVID-19 pandemic on hospitality employee outcomes. Specifically, the study used African females in the hospitality settings to investigate the aforementioned relationships. 10; Keywords: COVID-19; job stress; turnover intention; work-family conflict.

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“…This result is typical of the results of similar studies within the hospitality research domain (Eluwole et al. , 2022; Karatepe et al. , 2022).…”

Section: Resultssupporting

confidence: 85%

Women in travel and tourism: does fear of COVID-19 affect Women's turnover intentions?

Uludağ

Olufunmi

Lasisi

et al. 2022

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“…A corporate leader with a high environmental orientation inculcates this feeling among employees that their organization provides a supportive environment in which employees' environmental contributions can be evaluated positively [64]. Employees' perception that an organization supports green initiatives is critical for motivating them to act in an environmentally friendly manner [65]. Furthermore, GPOS perceptions of employees urge them to facilitate their employer in achieving different environmental objectives.…”

Section: H3mentioning

confidence: 99%

Environmentally Specific Servant Leadership and Employees’ Energy-Specific Pro-Environmental Behavior: Evidence from Healthcare Sector of a Developing Economy

Peng

Samad

Comite

et al. 2022

IJERPH

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Environmental issues are significantly rising worldwide. Addressing the environmental issues and preserving the biosphere is a critical matter of concern in this era. The sheer amount of total greenhouse gas (GHG) emissions in the world is related to the energy sector, especially electrical energy. A bulk of electrical energy is consumed by individuals in buildings for cooling and heating purposes. Prior researchers have emphasized employing clean and green energy sources to deal with environmental issues. The role of green energy from a decarbonization aspect is unchallengeable. However, a critical gap in most energy-related studies exists in the available literature. That is, most of the literature focuses on the supply side (the production) of energy, neglecting the critical issue lies with the demand side (consumption side). Energy data show that a sheer amount of electrical energy is wasted by individuals due to their inadequate energy consumption behavior. In this respect, a country’s healthcare system uses a significant amount of electrical energy. In particular, hospital staff uses a bulk of electricity during patient treatment, care, and other service delivery operations. The critical aim of this study is to improve the energy-specific pro-environmental behavior (EPEB) of hospital employees in an environmentally specific servant leadership (ESL) framework. Specifically, the study was conducted in Pakistan, which is a developing country. This study also tests the mediating effect of green self-efficacy (GSE) and green perceived organizational support (GPOS) in the above-proposed relationship. The data for the current work were collected from hospital employees by employing a survey strategy (n = 316) from a developing country. Structural equation modeling was considered to analyze the data, which confirmed that a servant leader with environmental preferences could significantly drive the EPEB of employees (β = 0.699), while GSE (β = 0.138) and GPOS (β = 0.102) mediated this relationship. The findings of this study can help the healthcare sector to improve its efforts toward de-carbonization by improving the energy consumption behavior of employees through ESL, GSE, and GPOS.

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“…According Rhoades & Eisenberger (2002) perceived organizational support refers to employees' perceptions of the extent to which the organization cares about their well-being. Employees who believe that the organization cares about their welfare will feel obliged to help the organization, this is reflected in the increased organizational commitment of employees to the organization (Karatepe et al, 2022). When the organization supports and treats employees fairly, develops a better perception of congruence with the values, goals, aspirations and climate of the organization, employees are more likely to stay with the organization (Afsar & Badir, 2017).…”

Section: Perceived Organizational Supportmentioning

confidence: 99%

The effect of perceived organizational support and transformational leadership on turnover intention of health workers at Hospital X Mimika Regency Papua

Matande¹,

Thoyib²,

Kurniawati³

2022

IJRBS

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This study examines the effect of perceived organizational support and transformational leadership on the turnover intention of health workers at Hospital X, Mimika Regency through mediating organizational commitment. This research was conducted in ten work units at Hospital X Mimika Regency, Papua. This study uses saturated sampling. Primary data was obtained by distributing questionnaires to 103 health workers. Data analysis used partial least square (SEM-PLS) structural equation modeling with Smart-PLS 3.0 application. The results show that the perceived organizational support and transformational leadership had a negative and significant effect on turnover intention. The results of this study show a positive significant effect of perceived organizational support and transformational leadership on turnover intention and a negative significant effect organizational commitment on turnover intention. This study also found that organizational commitment has not been able to mediate the effect of perceived organizational support on turnover intention. From these findings, it should be underlined that the turnover intention of health workers will be high, if the organization and leaders do not pay attention to the welfare and needs of health workers, such as bonuses or benefits and salaries that are in accordance with the level of education, workload, and years of service. Equitable training and fair career promotion, giving authority and delegation to health workers in the decision-making process, providing advice, evaluation, and positive feedback.

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The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes

Cited by 66 publications

References 92 publications

Women in travel and tourism: does fear of COVID-19 affect Women's turnover intentions?

Women in travel and tourism: does fear of COVID-19 affect Women's turnover intentions?

Environmentally Specific Servant Leadership and Employees’ Energy-Specific Pro-Environmental Behavior: Evidence from Healthcare Sector of a Developing Economy

The effect of perceived organizational support and transformational leadership on turnover intention of health workers at Hospital X Mimika Regency Papua

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