The Effects of Corporate Social Responsibility Dimensions on Employee Engagement in Iran

Esmaeelinezhad, Osveh; Boerhannoeddin, Ali; Singaravelloo, Kuppusamy

doi:10.6007/ijarbss/v5-i3/1522

Cited by 8 publications

(7 citation statements)

References 49 publications

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“…The results of this study demonstrate that CSR motivates companies to identify the measures that can help them answer this question. Consistent with IJPHM 13,2 prior studies (Esmaeelinezhad and Boerhannoeddin, 2015;Khan et al, 2012), the findings of this study suggest that CSR implementation in pharmaceutical distribution companies can enhance internal processes, or, at the very least, modify existing organizational operations.…”

Section: Assessment Of the Measurement Model (Factor Analysis)supporting

confidence: 87%

“…This result is mainly due to the fact that financial performance alone cannot adequately capture a company's performance in today's competitive world. Indeed, a large number of studies have demonstrated that nonfinancial performance measures are more critical than financial measures in assessing a business' health and success, and that a firm's survivability is mainly associated with the mechanisms they apply to measure their non-financial performance, such as customer satisfaction and continuous improvement (Esmaeelinezhad and Boerhannoeddin, 2015;Robins, 2005). While financial perspective is a short-term measure, the other perspectives can be considered long-term measures.…”

Section: Assessment Of the Measurement Model (Factor Analysis)mentioning

confidence: 99%

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Does CSR matter in the pharmaceutical distribution industry?

Mehralian

Zarei

Akhgari

et al. 2019

IJPHM

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Purpose Given the important role of corporate social responsibility (CSR) in today’s business world, this study aims to investigate how it affects the performance of pharmaceutical distribution companies by using the balanced scorecard (BSC). Design/methodology/approach Drawing upon the existing literature, a questionnaire consisting of 32 questions was prepared and distributed to examine ongoing practices and to probe uninvestigated domains related to CSR. To confirm the efficiency of the research model and the accuracy of the measurement model – which was utilized to examine the correlation between different variables – variable scores were acquired from a national study and were entered into a structural equation model. Findings Analysis of 933 completed questionnaires revealed the existence of large correlation between subsets of the considered dimensions. The questionnaire contained five underlying dimensions: employee relations, corporate governance, societal concern, economic and financial concern and environmental concerns. All CSR variables can be condensed into these five dimensions, which are the main features of the CSR model proposed for the Iranian pharmaceutical distribution companies. Not only did the results support the research model but also indicated that CSR’s impact on BSC and its four components – financial perspective, customer perspective, internal process perspective and learning and growth perspective – was both positive and significant. Practical implications This paper identifies five dimensions through which CSR practices can effect positive changes in an organization’s performance in relation to the four BSC perspectives. Thus, in focusing on these dimensions, a company increases its likelihood of enhancing its performance and, consequently, realizing significant gains. In addition, as managers play the most significant role in CSR implementation, they should support all associated practices to achieve their strategic goals. Originality/value Pharmaceutical distribution companies tend to apply CSR – which is commonly described as informal and voluntary humanitarian activities – to different domains, including the workplace, marketplace, community and environment. This study contributes to the existing literature by shedding light on various domains in which CSR practices are applied to enhance organizational success in pharmaceutical distribution companies.

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Section: Assessment Of the Measurement Model (Factor Analysis)supporting

confidence: 87%

Section: Assessment Of the Measurement Model (Factor Analysis)mentioning

confidence: 99%

Does CSR matter in the pharmaceutical distribution industry?

Mehralian

Zarei

Akhgari

et al. 2019

IJPHM

View full text Add to dashboard Cite

show abstract

“…Earlier scholars studied the impact of CSR on limited employee behaviors, like organizational citizenship behavior, organizational identification, and commitment (Abdullah & Rashid, 2012; Brammer et al, 2007; Lin, Lyau, Tsai, Chen, & Chiu, 2010). Limited studies have focused on EE which is a significant predictor of employee performance, productivity, and organizational performance, especially in developing countries like Pakistan (Esmaeelinezhad, Boerhannoeddin, & Singaravelloo, 2015; Gao et al, 2018; Glavas, 2016). According to Gao et al (2018), a very limited number of employees (13%) across the world are engaged and just the United States is facing a financial loss of around USD 500 billion yearly just because of the low productivity of disengaged workers.…”

Section: Discussionmentioning

confidence: 99%

Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan

Ali

Haq

Amin³

et al. 2020

Corp Soc Responsibility Env

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Past research proposes that corporate social responsibility (CSR) affects employees' behaviors and attitude. However, the empirical evidence of this claim is limited particularly in the context of eastern developing economies like Pakistan. So, the study in hand is an effort to extend the existing CSR literature by investigating the impact of CSR on employee performance using the lens of social identity theory. Additionally, the study also investigates the intervening role of employee engagement (EE) in the above-mentioned association. To test the proposed model, data were collected from employees of the manufacturing sector in two waves with an interval of 4 weeks. The findings suggest that CSR has a significant impact on employees' performance and engagement. Findings also confirm that EE partially mediates the association of CSR and employee performance. The study concludes with its theoretical and practical implications and directions for future researchers.

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“…Aguilera, et.al, (2007) stated that organizations alliedwith in total social responsibilities are accepted as fair organization.From the first hypothesis,it has found that companies CSR activities is influenced by philanthropic activities of an organization. Previous different studies have also foundthat philanthropic responsibilities have positive influenced on company's CSR (Esmaeelinezhad, Boerhannoeddin, and Singaravello, 2015;Lin, 2010;and Rego, Leal,Cunha,Faria, and Pinho, 2010). Based on these selected banks of Bangladesh, it is proved that companies have maintainedphilanthropic responsibilities for saving natural resources, caring for poverty alleviated people, making affiliation with nonprofit organization for development of education, health, culture and social development, and sports.…”

Section: Discussion Of the Findingsmentioning

confidence: 91%

“…But some researcher has found negative relationship between these two contracts. (Esmaeelinezhad, Boerhannoeddin, and Singaravello, 2015). In the perspective of Bangladesh, based on commercial banks' employees, it has positive impact on CSR.…”

Section: Discussion Of the Findingsmentioning

confidence: 99%

Evaluating the link between Corporate Social Responsibility (CSR) and Employee Engagement: Evidence from Selected Commercial Banks of Bangladesh

2019

EJBM

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Now a days, researchers and companies are paying increasing attention to corporate social responsibility (CSR) initiatives. So, theobjective of this article is to evaluate the link between Carroll,'s(1991)pyramid of CSR activities like economic responsibilities , legal responsibilities, ethical responsibilities and philanthropic responsibilities, companies CSR activities and employee engagement. Most of the research work has done on different group of stakeholdersand this article has given concentration on employees. For collecting the data, a survey was done among 350 employees from 10 public commercial banks of Bangladesh. For analyzing the data, the study has used Confirmatory Factor Analysis and Structural Equation Model to test the goodness of fit and path co-efficient to assess the hypothesis. The result of the analysis suggest that economic responsibilities, legal responsibilities, ethical responsibilities and philanthropic responsibilities are positively associated with company'stotal CSR activities and company's CSR activities are positively related with employee engagement. This studyhas done on tenconventional banks of Bangladesh which are performing their CSR operations very strongly;therefore, future research can be done on extended number of banks or other companies. This article could help the business executives to engage their employees by giving emphasize ontheir CSRprograms. So, companies can increase their CSR activities to engage talent pool for achieving competitive advantage.

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The Effects of Corporate Social Responsibility Dimensions on Employee Engagement in Iran

Cited by 8 publications

References 49 publications

Does CSR matter in the pharmaceutical distribution industry?

Does CSR matter in the pharmaceutical distribution industry?

Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan

Evaluating the link between Corporate Social Responsibility (CSR) and Employee Engagement: Evidence from Selected Commercial Banks of Bangladesh

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