1987
DOI: 10.2307/3151384
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The Effects of a Direct Mail Coupon on Brand Choice Behavior

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Cited by 126 publications
(53 citation statements)
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“…These benefits and costs are not related to the attraction of the specific store itself or its loyalty program, but refer to a consumer's attitude and perceptions of loyalty programs in general. 2 We assume that the general attitude consumers have towards loyalty programs can partly explain their memberships of specific programs, similar to what has been found for the usage of promotions and coupons (Chandon, Wansink, & Laurent 2000;Bawa & Shoemaker, 1987). We distinguish between perceived economic benefits (rewards) and non-economic (psychological and sociological) benefits.…”
Section: Drivers Of Loyalty Program Membershipmentioning
confidence: 99%
“…These benefits and costs are not related to the attraction of the specific store itself or its loyalty program, but refer to a consumer's attitude and perceptions of loyalty programs in general. 2 We assume that the general attitude consumers have towards loyalty programs can partly explain their memberships of specific programs, similar to what has been found for the usage of promotions and coupons (Chandon, Wansink, & Laurent 2000;Bawa & Shoemaker, 1987). We distinguish between perceived economic benefits (rewards) and non-economic (psychological and sociological) benefits.…”
Section: Drivers Of Loyalty Program Membershipmentioning
confidence: 99%
“…It was referred that, using price promotions would negatively affect the long-run of brand assets (Park & Srinivasan, 1994;Simon & Sullivan, 1993). In addition, Bawa and Shoemaker (1987) suggest that, after the redemption purchase, the majority of consumers return to buy their precoupon choice behavior. Park and Srinivasan (1994) referred that price promotions have negative effect on brand profitability, which directs manufacturers to seek ways to support loyalty toward their brands.…”
Section: Monetary Promotion and Dimensions Of Brand Equitymentioning
confidence: 99%
“…No existe el freno que supone probar un nuevo producto o servicio y que obliga a realizar una oferta superior o dar otra ventaja adicional para vencerlo. Los consumidores que demuestran preferencias por una marca son menos sensibles a las promociones de otras marcas que aquellos que tienen preferencias moderadas por la misma marca (Ortmeyer, Lattin & Montgomery, 1991) y las marcas más preferidas tienen redenciones superiores que aquellas que lo son menos (Bawa & Shoemaker, 1987).…”
Section: Factores Que Ayudan a Aumentar La Efectividad En Las Promociunclassified