The Effectiveness of Web Systems and Mobile Applications for their End-Users

Hussin, Muhammad Arif; Kadir, Mohd Fadzil Abdul; Ghazali, Siti Aswani Mohd; Hanafiah, Shariful Hafizi Md; Zakaria, Aznida Hayati

doi:10.14445/22315381/cati3p224

Cited by 8 publications

(5 citation statements)

References 13 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Both of these can use to surf . The demand for a single integrated, easy-to-use, access to information applications and people within a network of users is increasing more and more [13] . The study tends to give an idea on how usefully and effective to develop a web and mobile application where the NCTVN web portal and Npay app can be access Through this review of related literature to the research and study conducted in relation to the institutionalization of billing system and online payment portal with the multi layered authentication using proven OTP algorithm exclusively to the proponent of this study the NCTVN Cable Corporation which operates in lined business integrated with the various literature provided above as reference that the development will make use of this resources to collaboratively be completed with the projected scope and limitations and the main objectives of this study.…”

Section: Related Systemsmentioning

confidence: 99%

Billing and online payment portal with multi-factor authentication using one-time password

Mae Reyes Aribon-Libag

2024

JACST

View full text Add to dashboard Cite

NCTVN Cable Network Corporation is a cable/internet distributor in Kidapawan City. Its area of operation covers Makilala, Arakan, Antipas,Matalam, Midsayap,Magpet President Roxas, Kabacan and Kidapawan City. The users of cable and internet rely to them in which they have to extend their services to the Province. By this venture, the number of subscribers of their services has grown and the area covered are widen. Given the number of subscribers there is a need to create a consistent and quick support to their customers in terms of billing presentment and payment. In the current process, Billing and delivery of the statement is one of the challenges they are facing where they usually cover cost for their workforce, paying onsite over the counter of the subscribers takes a lot of time and payment is unsafe if the collector will intend to run the money. NCTVN manual process cannot take it enough to manage their business. The aim of this project is to help the NCTVN Cable Network Corporation by developing billing and online payment portal integrated with multi-factor authentication. There are two way to access the site. First, Web Portal and Second, Mobile Application named NPAy Application (app). The system enables the customer to pay their monthly bill through the use of online payment portal using available merchants like Gcash, Maya, coin.ph and many other as payment gateway with added security features to secure the customer’s information and payment online. The best part of this app is the easiness of the users (referring to admin and customer) to access their NPay app anytime and anywhere as long as the customer is connected with internet, see their monthly bills, pay online and secure the system process and transaction from registration of customer’s account down to the payment process where system will validate or authenticate using One-Time Password (OTP). The App is design to serve one user’s roles: The Subscribers of NCTVN Cable Network Corporation. For the designing and development of the project, PHP has been used for the programming language and MySQL for the integration of database, and this system was hosted in exonhost.com with the live domain name of www.nctvn2022.site as official address. Varieties of methods of testing were applied to test if the anticipated output was effectively delivered. Test results and cases were created and distributed. The outcomes show that the system satisfied the user's expectations and successfully completed the testing phase. Furthermore, this system is optional for the users due to the following factors: First, Subscribers are from far flung barangay with no internet or cellular connection, and no mobile phones or Personal Computer. But for the customers who intend to use it. This system is beneficial to them because the process and customer will experience direct support from the company with the contact less setup, fast, easy-to-used and effective billing and payment portal with security features.

show abstract

Section: Related Systemsmentioning

confidence: 99%

Billing and online payment portal with multi-factor authentication using one-time password

Mae Reyes Aribon-Libag

2024

JACST

View full text Add to dashboard Cite

show abstract

“…The author [10] conducted a study where he showed the effectiveness of the applications on the end user, collecting information from a population of 200 students of Sultan Zainal Abidin University (UniSZA) in the Faculty of Informatics and Computer Science. As a result, the effectiveness of the user using a web-based system which is 0.633, while the effectiveness of the one using a mobile application is 0.973.…”

Section: Literature Reviewmentioning

confidence: 99%

Design of a Mobile Application for the Control of Pet Care

López¹,

Colca²,

Cabanillas-Carbonell³

2022

IJETT

View full text Add to dashboard Cite

Activities they perform. A problem that apparently is not very important arises or becomes more evident. Talking about the carelessness that we often, without being intentional, have with our pets, the circumstances force us mostly to have tragic endings with them. Therefore, with the advancement of technology, we have the opportunity to greatly reduce this end and thus give utility to the current resources being presented. The objective of the research work is to develop a prototype of a mobile application using the Balsamiq mockup tool and take as a reference the care model of experts in animal care. In this way, it is possible to have better control and monitoring of the health and other care of our pets. For this use, the Rational Unified Process (RUP) methodology since it is the most appropriate for producing high-quality software, giving us a complete vision in the development of each phase that this methodology presents. Likewise, a positive result is obtained by the expert judgments of the evaluation of the design of our application. As a result, the proposed objective was achieved by obtaining a prototype that can help meet some needs of people who require support in the care of their pets, thus leaving an open the door to continue adding and improving the development of this project.

show abstract

“…With the implementation of this application, the process of distributing survey questionnaires and collecting survey results will become more efficient, serving as a crucial component in the creation of employee performance reports. This application will be developed based on a web system, as web systems can be developed in various ways and platforms depending on the individuals involved in the web system development [5]. In the process of developing this application, the researcher utilizes the PHP framework.…”

Section: Introductionmentioning

confidence: 99%

Development of a Web-Based E-Survey Application for Assessing Good Corporate Governance Understanding at PT. XYZ

Cristian Richardo Anin,

Nia Ambarsari,

Sinung Suakanto

2023

Digitalzone

View full text Add to dashboard Cite

PT. XYZ is currently facing challenges in conducting their Good Corporate Governance (GCG) comprehension survey due to the manual distribution and collection of survey data using Google Drive and Microsoft Excel. To address this issue, the researcher proposes the development of a web-based E-Survey application to streamline the survey process. The development follows the waterfall model and utilizes the Laravel framework. To ensure its effectiveness, the application undergoes Load Testing to assess its performance with multiple users and User Acceptance Test (UAT) to evaluate its alignment with company requirements. The results indicate that the system operates optimally with up to 100 users and receives a favorable score on the System Usability Scale (SUS). This application provides a suitable solution for conducting comprehension surveys at PT. XYZ.

show abstract

The Effectiveness of Web Systems and Mobile Applications for their End-Users

Cited by 8 publications

References 13 publications

Billing and online payment portal with multi-factor authentication using one-time password

Billing and online payment portal with multi-factor authentication using one-time password

Design of a Mobile Application for the Control of Pet Care

Development of a Web-Based E-Survey Application for Assessing Good Corporate Governance Understanding at PT. XYZ

Contact Info

Product

Resources

About