The Effect of Selection Factors of Marine Transportation Service on Transaction Continuity

KIM, Beom-Soo; KIM, Bo-Young

doi:10.13106/jafeb.2020.vol7.no1.217

Cited by 6 publications

(4 citation statements)

References 43 publications

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“…It was found that strategic factors are considered of greater importance for TQM. The operational factors are considered of lesser importance when compared to the tactical and strategic factors, but the customer focus sub criterion is considered a major (Kim & Kim, 2020;Pham, Nguyen, Tu, Pham, & Le, 2019). Chin, Pun, Xu, and Chan (2002) used the AHP approach to prioritize the relative importance of four critical factors and sixteen sub-factors among state-owned enterprises and foreign joint ventures in China.…”

Section: Introductionmentioning

confidence: 99%

Critical Success Factors of TQM Implementation in Vietnamese Supporting Industries

Trang¹,

Hung²

2020

JAFEB

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The objective of this study is to prioritize the Total Quality Management (TQM) factors based on fuzzy Analytical Hierarchy Process (AHP) method in Vietnamese supporting industries. Through an in-depth literature review, eight criteria were identified. These criteria were then divided into 32 sub-criteria. The fuzzy AHP is used to determine the percent weightings of eight categories of performance criteria that were identified via a review of the quality-management literature. These criteria include management commitment, role of the quality department, training and education, continuous improvement, quality policies, quality data and reporting, communication to improve quality, and customer satisfaction orientation. An empirical analysis of the criteria of each stage using the fuzzy AHP methodology and the expert opinion of quality management are used to evaluate the percent weightings of the criteria and sub-criteria that are synonymous with TQM implementation. The results showed that management commitment is the most critical factor; among sub-criteria, supports and responsibilities of top management is the most important. The study also identified the rank order of critical success factors of TQM. The findings suggest a generic hierarchy model for organizations to prioritize the critical factors and formulate strategies for implementing TQM in supporting industries, as well as other industries in Vietnam.

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Section: Introductionmentioning

confidence: 99%

Critical Success Factors of TQM Implementation in Vietnamese Supporting Industries

Trang¹,

Hung²

2020

JAFEB

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“…Although the harbors are continuously providing an easy mean of transportation and shipments of the tradable good, but still the burden is really intense on the coastal provinces due to the competition in the marine transportation service, which is growing with changing international trade environments (Kim & Kim, 2020). In such a scenario, different governments are focusing on other viable means of transportation in order to bridge the gap between supply and demand in addition to the increased burden on the seaports.…”

Section: Introductionmentioning

confidence: 99%

Do Roads Enhance Regional Trade? Evidence Based on China’s Provincial Data

Rahman¹,

Sharma²,

Fetuu³

et al. 2020

JAFEB

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We investigate the impact of roads and highways within the provinces on the regional trade of China using the augmented Gravity Model and theory of modeling trade. We take a panel data covering 31 provinces of China over 20 years period (1998-2017) for the estimations. We apply ARMA-OLS model, fixed and random effects, and robust findings by Hausman test. The results imply that road and highway lengths within the provinces have a significantly positive impact on the value of the province-wise exports. The positive impact is due to the fact the increased coverage of roads and highways increase accessibility to resources and mobility of goods and services within the regions. Moreover, employment in the transportation sector, per capita GDP and population of the provinces also illustrate positive and significant influence on regional exports and trade. The impact of China's WTO accession on regional exports has been positive, while the financial crisis has had a negative impact. The year dummies show that, in the years following the financial crisis, China was able to regress from the external shock as trade within the provinces increased. The increase in exports after financial crisis is mainly due to the government policies and support to every province.

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“…Along these lines, previous studies have indicated that value is formed from tangible and intangible variables. Kim and Kim ( 2020 ) indicate that price and service experience are determining factors in perceived value. Other studies pointed to the importance of time (Jozef et al 2019 ) and quality as factors influencing the decision to choose a shipping company (Yuen and Thai 2015 ).…”

Section: Theoretical Reviewmentioning

confidence: 99%

Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders

Justavino-Castillo

Saura

Blasco

et al. 2023

WMU J Marit Affairs

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In B2B context, this study focuses on analysing the loyalty formation process from a set of antecedent multidimensional variables—sustainable practices and logistics value—and the moderating effect of type of customer in maritime transport from the user’s perspective. Based on a sample of 105 importing companies and freight forwarders in Panama, a structural equation model was estimated to test the research hypotheses. The results show the significant influences of sustainable practices on value and value on loyalty. The significant mediating effect of value in the relationship between sustainable practices and loyalty is also verified. It indicates the benefits of the presence of perceived logistics value in B2B relationships since it reinforces the intensity of the links between sustainable practices and loyalty. The moderating role of the type of business was confirmed. Amongst importers, sustainable practices show a significantly greater impact on logistics value than in the freight forwarders group.

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The Effect of Selection Factors of Marine Transportation Service on Transaction Continuity

Cited by 6 publications

References 43 publications

Critical Success Factors of TQM Implementation in Vietnamese Supporting Industries

Critical Success Factors of TQM Implementation in Vietnamese Supporting Industries

Do Roads Enhance Regional Trade? Evidence Based on China’s Provincial Data

Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders

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