This article examines the direct and indirect effects of work-life balance (WLB) practices on multiple stakeholder outcomes in hospitals. The authors examine the direct and indirect effects of WLB practices in 173 hospitals in the UnitedKingdom on organizational, patient care and employee outcomes. The article proposes a model in which the effects of WLB practices on patient care outcomes and financial performance are mediated by employee turnover intentions. The authors provide strong support for the potential vested in WLB practices in the healthcare setting. Results indicate that greater use of WLB practices enhances outcomes for hospitals, their employees and the patients they care for. 'In recent times I've felt I've had no life, been totally exhausted. When you try to switch off from work you feel like you're compromising your profession and you can't switch off from your family. The two just don't marry up -it's an either/or situation' Nurse manager (Wise 2003).