The Effect of Psychological Empowerment on Organizational Silence in Hotels

Abstract

The aim of this study is to determine whether psychological empowerment (PE) is related with or have any effects on organizational silence (OS) in hotel enterprises. Relevant data was collected via questionnaire forms from 348 employees of five star hotels operating in Antalya. To test the hypothesis of the study Correlation and Regression Analyses were performed. Findings of the study basically indicate that PE applications have relatively weak effect on OS. The results show that only selfdetermination dimension of PE has a significant effect on OS, while the other dimensions have no effect on OS.

Psikolojik Güçlendirmenin Örgütsel Sessizlik Üzerindeki Etkisi: Çalışan Kadınlar Üzerine Bir İnceleme

“…Bu bulgu literatürde yer alan çalışma sonuçlarıyla farklılık göstermektedir. Avan, Zorlu ve Baytok (2016) Antalya'da yer alan beş yıldızlı otellerde çalışan 348 kişi ile gerçekleştirdikleri çalışma sonucunda psikolojik güçlendirme ile örgütsel sessizlik arasında düşük düzeyde anlamlı bir ilişkinin olduğu sonucuna ulaşmışlardır. Kahya ve Sağlam (2019) ise eğitim fakültelerinde çalışmakta olan öğretim elemanlarının psikolojik güçlendirme düzeylerinin örgütsel sessizlik üzerindeki etkisini incelemek üzere 147 akademisyenin katılımı ile yaptıkları araştırma sonucunda psikolojik güçlendirme ve örgütsel sessizlik boyutları arasında bir ilişki olduğu sonucuna ulaşmışlardır.…”

The Relationship between Psychological Empowerment and Trust in Supervisor in Hotel Enterprises

“…It was determined in the investigation conducted by Arslan (2019) on 700 hotel employees in Antalya that transformational leader had an effect on innovative work behaviours and the psychological empowerment showed an intermediary role in this interaction. Avan, Zorlu & Baytok (2016) determined in their study performed on 348 employees working at five-star hotel enterprises operating in Antalya that the psychological empowerment had a relatively weak effect on organizational silence. Nassar (2018) examined the effect of psychological empowerment on being ready for organizational change and the acceptance in his study on 386 employees in chain hotels located at Egypt.…”

Exploración de la influencia del empoderamiento psicológico en el compromiso laboral entre los empleados que trabajan en organizaciones basadas en el conocimiento: un análisis intermedio del silencio del empleado.

“…Psychological empowerment being an effective tool to raise engagement levels among employees can be mediated if employees opt to remain silent as indicated by (Avan et al, 2016). They further narrated that strength and direction of relationship between psychological empowerment and work engagement can be altered with inclusion of psychological empowerment assuming a role of intervening variable.…”