Behaviour & Information Technology
 2021
DOI: 10.1080/0144929x.2021.1999500
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The effect of personal pronouns on users and the social role of conversational agents

Jianhong Qu
1
,
Ronggang Zhou
2
,
Zhe Chen
3
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Cited by 4 publications
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Key Factors Influencing the Degree of Acceptance of an Intelligent Customer Service System - A Literature Review

Jia
1
,
Chen
2
2023
Lecture Notes in Computer Science
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Key Factors Influencing the Degree of Acceptance of an Intelligent Customer Service System - A Literature Review

Jia
1
,
Chen
2
2023
Lecture Notes in Computer Science
0
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0
0
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Speaking, fast or slow: how conversational agents’ rate of speech influences user experience

Xie
1
,
Qu
2
,
Zhang
3
et al. 2023
Univ Access Inf Soc
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Ask a Further Question or Give a List? How Should Conversational Agents Reply to Users’ Uncertain Queries

Ma
1
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Zhang
2
,
Wang
3
et al. 2022
International Journal of Human–Computer Interaction
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