The Effect of Perception of Use, Ease, Security and Confidentiality to Use E-Filing (Study In The Tax Office Pratama Raba Bima)

Aryani, Rita; Herwanti, Rr. Titiek; Basuki, Prayitno

doi:10.18535/ijsrm/v6i4.em08

Cited by 5 publications

(8 citation statements)

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“…Likewise, if WPs feel that e-Filing is easy to use, then the level of intention to it is also increasing. A system can be said to be quality if it is designed to meet user satisfaction through the ease in using it; it is not only the ease to learn and use the system, but it also the ease of doing a job or task, where users will find it easier to work using the system than do it manually (Aryani et al, 2018;Le, Ngo, Trinh, & Nguyen, 2020;Nguyen, 2020;Nguyen & Luu, 2020;Phan, Nguyen, & Bui, 2019). The ease, in this case, is not only limited to the ease of using e-Filing, but also related to whether this system eases them in completing SPT filling compared to doing it traditionally.…”

Section: Perceived Ease Toward Intention To Use E-filingmentioning

confidence: 99%

“…The perception of utility directly affects intention to try and use the e-Filing system. If taxpayers feel the benefits, they will intend to use the system; otherwise, if they do not feel the benefits of the system, then they will not intend to use it (Aryani et al, 2018). Several studies (Rekayana, 2016;Zaidi et al, 2017) examined the effect of perceived usefulness on intention to use e-Filing.…”

Section: Perceived Usefulness Toward Intention To Use E-filingmentioning

confidence: 99%

“…The intention to try and use the e-Filing system is directly affected by the perception of utility. If the taxpayers feel the benefits of an e-Filing system, they will have intention to use it; otherwise, if they do not feel the benefits of the system, then they will not intend to use it (Aryani et al, 2018). Agustina and Anim (2018) found that it did not influence intention to use e-Filing.…”

Section: Perceived Usefulness Toward Intention To Use E-filing With Information Technology Readiness As An Intervening Variablementioning

confidence: 99%

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Perceived Ease of Use, Perceived Usefulness, Perceived Security and Intention to Use E-Filing: The Role of Technology Readiness

Tahar¹,

Riyadh²,

Sofyani³

et al. 2020

JAFEB

140

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This study aimed to analyze evidence of the effect of perceived ease-of-use, perceived usefulness, and perceived security on the citizen's intention to use e-Filing with information technology readiness as an intervening variable. This study used primary data collected from Civil Servants Taxpayers, Indonesian National Armed Forces, and State Police of the Republic of Indonesia in Semarang City. One hundred fifty questionnaires were distributed, and 126 were processed and analyzed. The multiple linear regression and path analysis were employed to test the hypotheses. The results indicated that perceived ease-of-use and perceived security had a positive effect on the use of e-Filing, while perceived usefulness has no effect on the use of e-Filing. In addition, readiness of information technology did not mediate the relationships among the perceived ease-of-use, perceived usefulness, and perceived security on the use of e-Filing. This study implies that Directorate General of Taxes, as a provider of e-Filing services, may improve the quality of e-Filing, especially in terms of ease and security. It is because, based on the results of this study, both aspects have been empirically proven to be able to increase intention to use e-Filing in reporting the annual notification letter.

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Section: Perceived Ease Toward Intention To Use E-filingmentioning

confidence: 99%

Section: Perceived Usefulness Toward Intention To Use E-filingmentioning

confidence: 99%

Section: Perceived Usefulness Toward Intention To Use E-filing With Information Technology Readiness As An Intervening Variablementioning

confidence: 99%

See 1 more Smart Citation

Perceived Ease of Use, Perceived Usefulness, Perceived Security and Intention to Use E-Filing: The Role of Technology Readiness

Tahar¹,

Riyadh²,

Sofyani³

et al. 2020

JAFEB

140

View full text Add to dashboard Cite

show abstract

“…Therefore, the definitions from Hartono et al (2014) were used that perceived confidentiality is government employees' belief if his/her data will not be disclosed to an unauthorized party. A recent study by Aryani, Herwanti, and Basuki (2018) showed that perceived confidentiality had a positive and significant effect on interest in using e-filing. In the context of cloud computing, perceived confidentiality indicates the users' trust toward vendors (service providers) that can prevent incorrect information or data revealing.…”

Section: Perceived Confidentialitymentioning

confidence: 99%

Determining Factors of Cloud Computing Adoption: A Study of Indonesian Local Government Employees

Salam

Ali²

2020

jai

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Research aims: This study aims to identify the factors that influence the Indonesian local government employees to adopt cloud computing. Design/Methodology/Approach: A Unified Theory of Acceptance and Use of Technology (UTAUT) theory were employed to identify these factors. Research data were obtained using an online survey of employees, working in local governments in Indonesia. This study obtained 123 responses, which were then processed utilizing the structural equation modeling approach. Research findings: The results showed that Performance Expectations, Business Expectations, and Perception of Availability had a positive effect on the intention of local government employees to use cloud computing. Theoretical contribution/ Originality: This study expanded the UTAUT model by including security factors. Thus, creating a new cloud computing adoption model contributed to a theoretical finding in the context of government cloud computing adoption. Practitioner/Policy implication: The results of this study make practical contributions to cloud computing service providers in order to understand what factors drive the adoption of cloud computing by local government employees. In addition, the study also helps the top management in local government organizations to develop adoption strategies by understanding the influential determinants of cloud computing adoption on their employees. Research limitation/Implication: The context of this study is restricted to Indonesian local government employees. The local government employees have their characteristics, and it is different from other government employees in the central government.

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“…The increase in social media usage reflects how consumers depends on UGC to search out travel information. Recent studies propose that tourists' personal experiences and exposure, amplified by social media's emotional contagion and information dissemination, can substantially impact their travel views, intentions, and future behaviour (Aryani et al, 2018;Manap & Adzharudin, 2013;Morand et al, 2021;Nguyen, 2020). Besides, it is essential to understand the changes on/from the demand side, as proposed by various researchers such as Nair and Sinha (2020), , Kour et al (2020) and Zenker and Kock (2020).…”

Section: Introductionmentioning

confidence: 99%

The Roles of Technology Acceptance, User Credibility and Covid-19 Perceived Health Risk in Tourist’s Social Media User-Generated-Content Usage Intention

Hanafiah

Zain

Asyraff

et al. 2022

ENLIGHTENING TOURISM

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This study examines the direct effects of technology acceptance (perceived usefulness and ease of use), trustworthiness, expertise, and the moderating effect of COVID-19 perceived health risk on tourists’ social media User-Generated-Content (UGC) usage intention. The study respondent was 233 Malaysian tourists who travelled domestically for leisure during the COVID-19 pandemic. The study hypotheses were examined using multiple regression analysis. The hypotheses testing indicates that perceived usefulness, ease of use, trustworthiness, and expertise significantly affect future usage of social media UGC. In addition, the findings confirm that perceived health risk does not affect the user trustworthiness and future usage of social media UGC. The findings assist tourism stakeholders in understanding tourist behaviour towards social media UGC, especially during the COVID-19 pandemic. The tourism business and policymakers should continuously improve and monitor their UGC platform, especially since UGC was deemed one of the vital information dissemination channels during the COVID-19 pandemic.

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The Effect of Perception of Use, Ease, Security and Confidentiality to Use E-Filing (Study In The Tax Office Pratama Raba Bima)

Cited by 5 publications

References 0 publications

Perceived Ease of Use, Perceived Usefulness, Perceived Security and Intention to Use E-Filing: The Role of Technology Readiness

Perceived Ease of Use, Perceived Usefulness, Perceived Security and Intention to Use E-Filing: The Role of Technology Readiness

Determining Factors of Cloud Computing Adoption: A Study of Indonesian Local Government Employees

The Roles of Technology Acceptance, User Credibility and Covid-19 Perceived Health Risk in Tourist’s Social Media User-Generated-Content Usage Intention

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