Determining Factors of Cloud Computing Adoption: A Study of Indonesian Local Government Employees

Abstract

Research aims: This study aims to identify the factors that influence the Indonesian local government employees to adopt cloud computing. Design/Methodology/Approach: A Unified Theory of Acceptance and Use of Technology (UTAUT) theory were employed to identify these factors. Research data were obtained using an online survey of employees, working in local governments in Indonesia. This study obtained 123 responses, which were then processed utilizing the structural equation modeling approach. Research findings: The results showed that Performance Expectations, Business Expectations, and Perception of Availability had a positive effect on the intention of local government employees to use cloud computing. Theoretical contribution/ Originality: This study expanded the UTAUT model by including security factors. Thus, creating a new cloud computing adoption model contributed to a theoretical finding in the context of government cloud computing adoption. Practitioner/Policy implication: The results of this study make practical contributions to cloud computing service providers in order to understand what factors drive the adoption of cloud computing by local government employees. In addition, the study also helps the top management in local government organizations to develop adoption strategies by understanding the influential determinants of cloud computing adoption on their employees. Research limitation/Implication: The context of this study is restricted to Indonesian local government employees. The local government employees have their characteristics, and it is different from other government employees in the central government.

Adoption of Cloud Computing in E-Government: A Systematic Literature Review

“…Organizational models that will help in adopting cloud services (Mohammed et al, 2017b;Salam & Ali, 2020;Shafique et al, 2017). They specify the determinants to be considered for cloud adoption.…”

“…According to most studies, the elements related to the adoption of cloud services fall into three main categories of technological, organizational, and environmental levels (Ali et al, 2015;Ji & Liang, 2016;Polyviou & Pouloudi, 2015;Shafique et al, 2017). However, some studies evaluated the factors based on behavioral factors like performance expectancy, social influence, facilitating conditions, perceived risk, trust, and security (Alrashed & Alotaibi, 2017;Lian, 2015;Salam & Ali, 2020;Sivathanu, 2018). Other researchers considered different elements.…”

The cloud computing systems’ adoption in the higher education sector in Oman in light of the COVID-19 pandemic

“…In the Indonesian local government scenario, Salam and Ali [16] attempted to unravel the factors that impact the employees' adoption of cloud computing, by applying the Unified Theory of Acceptance and Use of Technology (UTAUT) theory. The study covered 123 respondents and applied SEM for data analysis.…”

Cloud computing based e-government in Iraq using partial least square algorithm

“…The study also found that the predictors can be divided into constructs or categories. Previous studies found that reliability and trust are important predictors of the usage of CBEG [20], [26]. Other studies refer to the importance of security in the usage of the CBEG [24].…”

“…The study proposed a security trust model for Cloudlet for E-government web services. [26] Indonesia/local government Questionnaire Performance expectancy and expectation availability have positive effects. [20] Developing countries/issue and challenges of adoption of CBEG Review IT infrastructure, availability and trust are critical for the use of CBEG.…”