2020
DOI: 10.2139/ssrn.3578234
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The Effect of Perceived Support On Organizational Citizenship Behaviour : The Mediating Role of Organizational Justice and Job Satisfaction: Case Study on A Public Institution in Indonesia

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Cited by 3 publications
(4 citation statements)
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“…Akturan & Şevik (2016) found that corporate reputation had a positive effect on altruism, courtesy, civic virtue and conscientiousness, but not on sportsmanship. Cahyani & Pusparini (2020) show that job satisfaction and organizational justice mediate the relationship between POS, PSS, and OCB. Dami et al (2020) found that religiosity has a significant positive influence on OCB, and Tesfaye et al (2022) found that perceived organizational justice is positively related to OCB.…”
Section: Resultsmentioning
confidence: 88%
“…Akturan & Şevik (2016) found that corporate reputation had a positive effect on altruism, courtesy, civic virtue and conscientiousness, but not on sportsmanship. Cahyani & Pusparini (2020) show that job satisfaction and organizational justice mediate the relationship between POS, PSS, and OCB. Dami et al (2020) found that religiosity has a significant positive influence on OCB, and Tesfaye et al (2022) found that perceived organizational justice is positively related to OCB.…”
Section: Resultsmentioning
confidence: 88%
“…Also strengthened by the findings of research conducted bySurya et al, (2021)found that job satisfaction has a very important role to improve organizational citizenship behavior. Employees who have a high level of satisfaction with their work, received salary, satisfied with superiors, satisfied with co-worker relationships tend to have high organizational citizenship behavior, and will tend to have a high willingness to help fellow coworkers, motivate coworkers for better performance (Cahyani & Pusparini, 2020). Increased organizational citizenship behavior is characterized by increased employee behavior, such as increased willingness to help colleagues voluntarily, increased compliance with company regulations, avoiding giving issues that can bring other employees down, high willingness to help alleviate the problems faced by fellow employees.…”
Section: Discussionmentioning
confidence: 99%
“…Employees who are satisfied with their work also have a strong desire to help colleagues (Robbins and Judge, 2017). Likewise, employees who are satisfied with their work, received salaries, supervision, and are satisfied with colleagues tend to show higher OCB (Cahyani, 2020), such as being willing to help other employees, motivating other employees to achieve better performance, and communicate and interact with fellow employees on a voluntary basis.…”
Section: Table 4 Reliability and Multicollinearity Testmentioning
confidence: 99%
“…Third, leadership characteristics (including support and behavior of leaders and exchange-LMX leader members). In general, OCB occurs because of various things, such as employees getting satisfaction at work (Cahyani, 2020). In addition, OCB can also appear when employees have strong work motivation (Ibrahim, 2014).…”
Section: Introductionmentioning
confidence: 99%