The effect of mobile phone short message service on maternal health in south‐west Nigeria

Omole, Oluwatosin; Ijadunola, Macellina Y.; Olotu, Ezeomu Audrina; Omotoso, Olorunfemi; Bello, Bamidele; Awoniran, Olalekan; Phillips, Abimbola; Fatusi, Adesegun O.

doi:10.1002/hpm.2404

Cited by 23 publications

(22 citation statements)

References 20 publications

(31 reference statements)

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“…Around one‐third of the trials described efforts to address this problem in some way, for instance by offering vouchers to participants (e.g. Lund 2012; Omole 2018), or by offering participants free access to various internet sites in return for receiving mobile advertising (Gold 2011).…”

Section: Resultsmentioning

confidence: 99%

Clients’ perceptions and experiences of targeted digital communication accessible via mobile devices for reproductive, maternal, newborn, child, and adolescent health: a qualitative evidence synthesis

Ames

Glenton

Lewin

et al. 2019

Cochrane Database of Systematic Reviews

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BackgroundGovernments and health systems are increasingly using mobile devices to communicate with patients and the public. Targeted digital client communication is when the health system transmits information to particular individuals or groups of people, based on their health or demographic status. Common types of targeted client communication are text messages that remind people to go to appointments or take their medicines. Other types include phone calls, interactive voice response, or multimedia messages that offer healthcare information, advice, monitoring, and support.ObjectivesTo explore clients' perceptions and experiences of targeted digital communication via mobile devices on topics related to reproductive, maternal, newborn, child, or adolescent health (RMNCAH).Search methodsWe searched MEDLINE (OvidSP), MEDLINE In‐Process & Other Non‐Indexed Citations (OvidSP), Embase (Ovid), World Health Organization Global Health Library, and POPLINE databases for eligible studies from inception to 3‐6 July 2017 dependant on the database (See appendix 2).Selection criteriaWe included studies that used qualitative methods for data collection and analysis; that explored clients' perceptions and experiences of targeted digital communication via mobile device in the areas of RMNCAH; and were from any setting globally.Data collection and analysisWe used maximum variation purposive sampling for data synthesis, employing a three‐step sampling frame. We conducted a framework thematic analysis using the Supporting the Use of Research Evidence (SURE) framework as our starting point. We assessed our confidence in the findings using the GRADE‐CERQual (Confidence in the Evidence from Reviews of Qualitative research) approach. We used a matrix approach to explore whether potential implementation barriers identified in our synthesis had been addressed in the trials included in the related Cochrane Reviews of effectiveness.Main resultsWe included 35 studies, from a wide range of countries on six continents. Nineteen studies were conducted in low‐ and middle‐income settings and sixteen in high‐income settings. Some of the studies explored the views of people who had experienced the interventions, whereas others were hypothetical in nature, asking what people felt they would like from a digital health intervention. The studies covered a range of digital targeted client communication, for example medication or appointment reminders, prenatal health information, support for smoking cessation while pregnant, or general sexual health information.Our synthesis showed that clients' experiences of these types of programmes were mixed. Some felt that these programmes provided them with feelings of support and connectedness, as they felt that someone was taking the time to send them messages (moderate confidence in the evidence). They also described sharing the messages with their friends and family (moderate confidence).However, clients also pointed to problems when using these programmes. Some clients had poor access to cell networks and t...

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Section: Resultsmentioning

confidence: 99%

Clients’ perceptions and experiences of targeted digital communication accessible via mobile devices for reproductive, maternal, newborn, child, and adolescent health: a qualitative evidence synthesis

Ames

Glenton

Lewin

et al. 2019

Cochrane Database of Systematic Reviews

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show abstract

“…The versatility of mobile apps makes users more participatory, thus empowering them in making an informed choice for themselves 9. Using a mobile app as a tool for patient health management has become an extended healthcare service provided by hospital organizations 10–12. Hence, understanding technology acceptance from a patient’s perspective will enable hospital administrators or health care professionals to better design patient app content.…”

Section: Introductionmentioning

confidence: 99%

“…Mobile apps is one of the healthcare services that has promotes patients’ health and has positive effects on their behavioral adherence. Mobile apps are used to support patients’ behavioral adherence, such as in the cases of chronic kidney disease, chronic obstructive pulmonary disease, heart failure, diabetes, cancer, and post-operative management 7,10,11,17–19. However, whether patients continue to use an app service depends on their satisfaction with the service 22,23.…”

Section: Introductionmentioning

confidence: 99%

<p>Does “hospital loyalty” matter? Factors related to the intention of using a mobile app</p>

Lin

Guo

Hsu³

et al. 2019

PPA

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Purpose This study aimed to explore the association between hospital loyalty, perceived usefulness of a mobile app, perceived ease of use of that mobile app, and satisfaction with the app’s use as well as predicting patients’ intended use of the app. Patients and methods Purposive sampling was adopted in a cross-sectional survey. The participants were outpatients at the traditional Chinese medicine departments of three hospitals in northern Taiwan (n=125). The self-report questionnaire comprised information about sociodemographics and scales related to hospital loyalty, perceived usefulness of the mobile app, its perceived ease of use, satisfaction with its use, and its usage intention. The data were analyzed using structural equation modeling. Results The four factors explained 70% variance in usage intention. The perceived usefulness of the mobile app directly and indirectly affects their usage intention, but its perceived ease of use had only indirect effects on the usage intention. Perceived usefulness and perceived ease of use influence the usage intention through satisfaction. The women’s hospital loyalty does not directly affect the usage intention of the mobile app, but indirectly affects it through perceived usefulness and perceived ease of use of the mobile app. Conclusion Intended use of the app by women is mainly related to their experience of which is usefulness, ease of use and satisfaction of service are the most important factors contributing to continuous use. Hospital loyalty does not directly affect intention to use as expected. The influence of loyalty must be related to the patients’ perception of the product, in terms of usefulness, ease to use, and satisfaction. The finding is helpful to understand patients’ preference and support their behavioral adherence.

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“…In a randomized controlled trial in Ahmednagar, India, mothers receiving ANC reminder phone calls and SMS messages with pregnancy health information were significantly more likely than the control group to have at least four ANC visits (57.5% vs 23.5%; P < 0.0001), while facility-based delivery was high in both groups [24]. In Nigeria, a quasi-experimental study compared participants’ place of delivery with past pregnancies, and reported a greater increase in facility-based delivery in the group receiving the SMS intervention compared with the group receiving general health messages (29% vs 13%) [23]. A quasi-experimental study in rural India found that delivering IVR messages to husbands of pregnant women resulted in significantly more facility-based births in the intervention group (93.3% vs 62.1%; P < 0.001) but showed no effect on the proportion of mothers attending at least four ANC visits or consuming 100 iron folic acid tablets [35].…”

Section: Resultsmentioning

confidence: 99%

Use of mobile phones for behavior change communication to improve maternal, newborn and child health: a scoping review

Mildon

Sellen

2019

Journal of Global Health

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BackgroundBehavior change communication (BCC) to improve health and caring practices is an integral component of efforts to improve maternal, newborn and child health (MNCH). Mobile phones are widely available in low- and middle-income countries (LMIC), presenting new opportunities for BCC delivery. There is need for delivery science to determine how best to leverage mobile phone technology for BCC to improve MNCH practices.MethodsWe conducted a scoping review of studies and project reports documenting the feasibility, implementation or effectiveness of using mobile phones for BCC delivery related to MNCH in LMIC. Data were extracted and synthesized from three sources: i) systematic search of three electronic databases (PubMed, MedLine, Scopus); ii) grey literature search, including mHealth databases and websites of organizations implementing mHealth projects; iii) consultation with researchers and programme implementers. Records were screened using pre-determined inclusion criteria and those selected were categorized according to their primary intervention delivery approaches. We then performed a descriptive analysis of the evidence related to both effectiveness and implementation for each delivery approach.ResultsThe systematic literature search identified 1374 unique records, 64 of which met inclusion criteria. The grey literature search added 32 records for a total of 96 papers in the scoping review. Content analysis of the search results identified four BCC delivery approaches: direct messaging, voice counseling, job aid applications and interactive media. Evidence for the effectiveness of these approaches is growing but remains limited for many MNCH outcomes. The four approaches differ in key implementation elements, including frequency, length and complexity of communication, and potential for personalization. These elements influence resource allocation and are likely to impact effectiveness for BCC targeting complex, habitual MNCH practices.ConclusionsThis scoping review contributes to the evidence-base on the opportunities and limitations of using mobile phones for BCC delivery aiming to improve MNCH practices. The incorporation of mobile phone technology in BCC interventions should be guided by formative research to match both the content and delivery approach to the local context. We recommend five areas for further research, including both effectiveness and implementation studies on specific delivery approaches.

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The effect of mobile phone short message service on maternal health in south‐west Nigeria

Abstract: The SMS-based intervention has a positive effect on facility delivery, and mothers welcome its use in pregnancy.

Cited by 23 publications

References 20 publications

Clients’ perceptions and experiences of targeted digital communication accessible via mobile devices for reproductive, maternal, newborn, child, and adolescent health: a qualitative evidence synthesis

Clients’ perceptions and experiences of targeted digital communication accessible via mobile devices for reproductive, maternal, newborn, child, and adolescent health: a qualitative evidence synthesis

<p>Does “hospital loyalty” matter? Factors related to the intention of using a mobile app</p>

Use of mobile phones for behavior change communication to improve maternal, newborn and child health: a scoping review

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