&lt;p&gt;Does “hospital loyalty” matter? Factors related to the intention of using a mobile app&lt;/p&gt;

Lin, Yun Hsuan; Guo, Jong Long; Hsu, Hsiao Pei; Yang, Li Shu; Fu, Ya Lin; Huang, Chiu‐Mieh

doi:10.2147/ppa.s207031

Cited by 7 publications

(4 citation statements)

References 33 publications

(46 reference statements)

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“…Overall, our exit survey results corroborate other mHealth intervention results that show ease of use and simplicity [33,44,56] and ease of navigation and ease of understanding [57,58] are key features of apps that can influence sustained adherence. Furthermore, our findings support previous evidence about the role of the perception of the product on intended app use by women [59].…”

Section: Principal Findingssupporting

confidence: 90%

Detection of Potential Arbovirus Infections and Pregnancy Complications in Pregnant Women in Jamaica Using a Smartphone App (ZIKApp): Pilot Evaluation Study

Ruiz-Burga¹,

Bruijning-Verhagen²,

Palmer³

et al. 2022

JMIR Form Res

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Background There is growing evidence of the benefits of mobile health technology, which include symptom tracking apps for research, surveillance, and prevention. No study has yet addressed arbovirus symptom tracking in pregnancy. Objective This study aimed to evaluate the use of a smartphone app (ZIKApp) to self-report arbovirus symptoms and pregnancy complications and to assess compliance with daily symptom diaries during pregnancy in a cohort of women in an arbovirus-endemic, subtropical, middle-income country (Jamaica). Methods Pregnant women aged ≥16 years, having a smartphone, and planning on giving birth at the recruiting center were enrolled between February 2020 and July 2020. ZIKApp comprised a daily symptom diary based on algorithms to identify potential episodes of arbovirus infection and pregnancy complications. Sociodemographic, epidemiological, and obstetric information was collected at enrollment, with additional review of medical records, and users’ perception was collected through an exit survey. Descriptive analyses and logistic regression analysis of possible factors associated with diary adherence were performed. Results Of the 173 women enrolled, 157 (90.8%) used ZIKApp for a median duration of 155 (IQR 127-173) days until pregnancy end, 6 (3.5%) used the app for <7 days, and 10 (5.8%) exited the study early. For each successive 30-day period from enrollment up to 150 days after enrollment, of these 157 women, 121 (77.1%) to 129 (82.2%) completed their daily symptom diary; 50 (31.8%) to 56 (35.7%) did so on the same day. Overall, 31.8% (50/157) of the women had good adherence to diary reporting (ie, they completed the task on the same day or 2 to 3 days later for ≥80% of the days enrolled). There were 3-fold higher odds of good adherence for participants aged >34 years versus those aged 25 to 29 years (adjusted odds ratio 3.14, 95% CI 1.10-8.98) and 2-fold higher odds for women with tertiary versus secondary education (adjusted odds ratio 2.26, 95% CI 1.06-4.83). Of the 161 women who ever made a diary entry, 5454 individual symptom reports were made (median 17 per woman; IQR 4-42; range 0-278); 9 (5.6%) women reported symptom combinations triggering a potential arbovirus episode (none had an adverse pregnancy outcome) and 55 (34.2%) reported painful uterine contractions or vaginal bleeding, mainly in the month before delivery. Overall, 51.8% (71/137) of the women rated the app as an excellent experience and were less likely to be poor diary adherers (P=.04) and 99.3% (138/139) reported that the app was easy to understand and use. Conclusions This pilot found a high adherence to ZIKApp. It demonstrated the feasibility and usability of the app in an arbovirus-endemic region, supporting its future development to contribute to surveillance and diagnosis of arbovirus infections in pregnancy and to optimize maternal care.

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Section: Principal Findingssupporting

confidence: 90%

Detection of Potential Arbovirus Infections and Pregnancy Complications in Pregnant Women in Jamaica Using a Smartphone App (ZIKApp): Pilot Evaluation Study

Ruiz-Burga¹,

Bruijning-Verhagen²,

Palmer³

et al. 2022

JMIR Form Res

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“…This is due to the current landscape of health apps (fast and evolving market and subjectivity of value), and because studies to demonstrate apps’ efficacy and value for money are often not undertaken. 36 In addition, our findings indicated that no existing framework has considered assessing all the domains we identified in one structure. For example, privacy and security domain was not included in MARS.…”

Section: Discussionmentioning

confidence: 89%

“… 20 , 21 , 27 , 30 , 32 , 33 , 35 , 37–39 , 41 , 43 , 45 , 46 , 50 , 54 , 56 , 70 , 71 , 81 , 98 Thirteen (13%) studies presented their scores as a sum or total, and 11 (11%) studies used a mixed of mean, median, interquartile range, percentage, or total scoring. 25 , 26 , 36 , 53 , 57 , 60 , 61 , 64 , 65 , 67 , 72–74 Nine (9%) studies employed different approaches such as adjustment of scores, percentage scoring, interquartile, frequency count, and summation of ordinal answers. 28 , 29 , 48 , 62 , 68 , 69 , 75 , 83 , 84 Six (6%) studies did not employ any scoring mechanism.…”

Section: Resultsmentioning

confidence: 99%

Scoping review: Development and assessment of evaluation frameworks of mobile health apps for recommendations to consumers

Hensher

Cooper

Dona

et al. 2021

Journal of the American Medical Informatics Association

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Objective The study sought to review the different assessment items that have been used within existing health app evaluation frameworks aimed at individual, clinician, or organizational users, and to analyze the scoring and evaluation methods used in these frameworks. Materials and Methods We searched multiple bibliographic databases and conducted backward searches of reference lists, using search terms that were synonyms of “health apps,” “evaluation,” and “frameworks.” The review covered publications from 2011 to April 2020. Studies on health app evaluation frameworks and studies that elaborated on the scaling and scoring mechanisms applied in such frameworks were included. Results Ten common domains were identified across general health app evaluation frameworks. A list of 430 assessment criteria was compiled across 97 identified studies. The most frequently used scaling mechanism was a 5-point Likert scale. Most studies have adopted summary statistics to generate the total scoring of each app, and the most popular approach taken was the calculation of mean or average scores. Other frameworks did not use any scaling or scoring mechanism and adopted criteria-based, pictorial, or descriptive approaches, or “threshold” filter. Discussion There is wide variance in the approaches to evaluating health apps within published frameworks, and this variance leads to ongoing uncertainty in how to evaluate health apps. Conclusions A new evaluation framework is needed that can integrate the full range of evaluative criteria within one structure, and provide summative guidance on health app rating, to support individual app users, clinicians, and health organizations in choosing or recommending the best health app.

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“… 20 2019 User acceptance of mobile apps for restaurants: An expanded and extended UTAUT-2 Sustainability Palau-Saumell, R., Forgas-Coll, S., Sánchez-García, J., Robres, E. 21 2019 Determinants of m-ticketing adoption using smartphone app among IT employees of Bengaluru city-an extended UTAUT2 approach International Journal of Business Innovation and Research Ahmed, K.A., Kranthi, A.K. 22 2019 Extended expectation-confirmation model to predict continued usage of ODR/ride hailing apps: role of perceived value and self-efficacy Information Technology and Tourism Malik, G., Rao, A.S. 23 2019 Examining the Antecedents and Consequences of Customers' Trust Toward Mobile Retail Apps in India Journal of Internet Commerce Kaushik, A.K., Mohan, G., Kumar, V. 24 2019 Does “hospital loyalty” matter? Factors related to the intention of using a mobile app Patient Preference and Adherence Lin, Y.-H., Guo, J.-L., Hsu, H.-P., (…), Fu, Y.-L., Huang, C.-M. 25 2019 User acceptance of emergency and disaster response mobile application in the Philippines: An investigation based on the unified theory of acceptance and use of technology model International Journal of Enterprise Information Systems Orong, M.Y., Hernandez, A.A. 26 2020 Acceptance of a mobile-based educational application (LabSafety) by pharmacy students: An application of the UTAUT2 model Education and Information Technologies Ameri, A., Khajouei, R., Ameri, A., Jahani, Y.…”

Section: Methodsmentioning

confidence: 99%

Promoting built-for-disaster-purpose mobile applications: An interdisciplinary literature review to increase their penetration rate among tourists

Aliperti

Cruz

2020

Journal of Hospitality and Tourism Management

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<p>Does “hospital loyalty” matter? Factors related to the intention of using a mobile app</p>

Cited by 7 publications

References 33 publications

Detection of Potential Arbovirus Infections and Pregnancy Complications in Pregnant Women in Jamaica Using a Smartphone App (ZIKApp): Pilot Evaluation Study

Detection of Potential Arbovirus Infections and Pregnancy Complications in Pregnant Women in Jamaica Using a Smartphone App (ZIKApp): Pilot Evaluation Study

Scoping review: Development and assessment of evaluation frameworks of mobile health apps for recommendations to consumers

Promoting built-for-disaster-purpose mobile applications: An interdisciplinary literature review to increase their penetration rate among tourists

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