The effect of KM capabilities on the Performance of Jordanian Public Listed Companies

Abstract

Organizational performance is vital for organizations, countries, and individuals. The performance of Jordanian public listed companies (PLCs) is experiencing a decreasing trend. Existing studies have focused on factors, such as structure, capital, and size; while other factors, such as knowledge management, trust, and experience of top management, have not been adequately investigated. The purpose of this study is to develop a conceptual framework that helps decision makers improve the organizational performance of PLCs. Building on the resource-based view, and knowledge-based view, this study proposes that the knowledge management capabilities (KMC) infrastructure and KMC process could affect the organizational performance. In addition, the effect of the KMC infrastructure on organizational performance is mediated by the KMC process. Trust and top management experience could moderate the effect of the KMC infrastructure and KMC process on organizational performance. Propositions are developed and discussed as well as future work.

The Role of Knowledge Acquisition in Enhancing Knowledge Management Processes in Higher Education Institutions

“…The hypothesized relationships in the study were tested using the PLS structural equation modeling technique. This study's results were consistent with previous scholars' findings (Wahid et al, 2015;Fraihat & Samadi, 2017;Abker et al, 2019) about the distinctive role of knowledge acquisition. Knowledge acquisition represents 26.6% of the variance in knowledge storage (R2 = 0.266), 31% in knowledge application (R2 = 0.310), and noticeably 38% (R2 = 0.380) in knowledge creation with the highest impact among other knowledge management processes with a path coefficient of (β = 0.616, p = <0.001).…”

“…Also, the knowledge base view asserts that the knowledge acquisi-tion for organizations enables the creation of novel knowledge and allows organizations to improve their competitive advantage (Wahid et al, 2015). According to Fraihat and Samadi (2017), the "knowledge management process capability" starts with acquiring knowledge from the organization's inner and exterior sources. Dehghani and Akhavan (2017) highlighted that knowledge acquisition is an essential process in institutions because almost 90 percent of the organization's knowledge lies in its employees' minds and should be stored in the organizational memory.…”