The Effect of Implementing of Six Sigma Approach in Improving the Quality of Higher Education Institutions in Bahrain

Abstract

The main important issue in education curriculum currently is best quality in higher learning. The stakeholders and the growing competitive environment has have increased the demand for higher quality. Previously, Six Sigma has successfully been applied in the product and service improvement in the field of business, but still, this concept has not yet been adopted in the higher education. This study outlined the models that can be adopted by improving the quality of higher learning by applying this concept. Applying the six sigma principles, for instance, the continuous improvement, reduction in waste, and process improvement apply closely to the accreditation agencies and the higher education institutions missions. The study used the questionnaire instrument to collect the data randomly from a sample of (357) respondents representing the general staff of higher education institutes at Kingdom of Bahrain. It has been established that majority of the institutions (56.7 per cent) use six sigma model in improving quality. They invest in communicating the quality objectives to the employees. This is important as communicating quality objectives and the modalities of attaining them are important to the institution. Study recommended ensuring that there is elaboration and well-communicated quality policy, and it is essential to be known by all stakeholders.

Research on Global Higher Education Quality Based on BP Neural Network and Analytic Hierarchy Process

“…It shows that increasing the input of educational resources and focusing on the improvement of teaching environment in the short term are conducive to improving output. Compared with the relevant data in the United States, it is found that in order to achieve long-term improvement in the quality of higher education, we should not only maintain the input of educational resources and focus on the improvement of teaching environment, but also pay attention to the output of educational quality, so as to spend a share of money and obtain a share of income [9]. Therefore, it is suggested that in the future, the country should not only maintain the input of educational resources Journal of Computer and Communications and pay attention to the improvement of teaching environment, but also pay attention to the output of educational quality to achieve the purpose of long-term steady improvement.…”

“…The criterion layer R represents resource input, E represents teaching environmental factors, C represents connectivity factors, and O represents educational output [9].…”

How Ready Is Higher Education for Quality 4.0 Transformation according to the LNS Research Framework?

“…Regrading 6σ implementation in HEIs, Bumjaid and Malik [88] assessed the implementation level and impact of 6σ in HEIs in one of the Middle Eastern countries. The results revealed that many of the analyzed institutions use 6σ for quality improvement to obtain such benefits as increasing the efficiency of processes, reducing costs, and reducing error rates.…”

Students’ perspective on higher educators: interpersonal relationship matters

“…Constructive criticism with good intentions can help educators improve teaching to high standards of teaching, improve their teaching techniques, effectiveness, and quality of education. However, there is overwhelming evidence that students’ evaluations are often biased, unfair and based on subjective opinion, rather than reflecting the objective criteria that are classically known for quality education and effective teaching (Bumjaid and Malik 2019 ; Rainey et al 2019 ; May and Tenzek 2018 ; Clayson 2014 ; Narang 2012 ; Wolfe and Powell 2009 ; Felton et al 2004 ). This is particularly important, given that results of student evaluations can impact educators’ reputation and even in some institutions, may cost them losing their career, if student evaluations are not excellent.…”