2003
DOI: 10.1348/096317903321208871
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The effect of empowerment on job knowledge: An empirical test involving operators of complex technology

Abstract: Two studies were conducted to investigate the predicted effect of empowerment on employees' job knowledge. Study 1 developed a measure of job knowledge, based on knowledge elicitation techniques, for use in work settings. Study 2 used that measure to examine change in employee knowledge following an empowerment initiative. Findings showed a substantial increase in job knowledge, particularly among less experienced employees. Improvements were also recorded for employee self‐confidence and strain, but not for m… Show more

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Cited by 205 publications
(159 citation statements)
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References 29 publications
(33 reference statements)
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“…Kirkman & Rosen, 1997;Thomas & Velthouse, 1990) moderates the relationships of transformational and transactional leadership with innovative behavior. empowerment as a set of managerial practices focused on the delegation of responsibilities (e.g., Leach, Wall, & Jackson, 2003). Psychological empowerment is a motivational construct originating in an employee's perception of having choice in initiating and regulating actions, having the ability to perform the job well (i.e., self-efficacy), being able to have an impact on the environment, and the meaningfulness of the job (Spreitzer, 1995;Thomas & Velthouse, 1990).…”
Section: Transformational and Transactional Leadership And Innovativementioning
confidence: 99%
“…Kirkman & Rosen, 1997;Thomas & Velthouse, 1990) moderates the relationships of transformational and transactional leadership with innovative behavior. empowerment as a set of managerial practices focused on the delegation of responsibilities (e.g., Leach, Wall, & Jackson, 2003). Psychological empowerment is a motivational construct originating in an employee's perception of having choice in initiating and regulating actions, having the ability to perform the job well (i.e., self-efficacy), being able to have an impact on the environment, and the meaningfulness of the job (Spreitzer, 1995;Thomas & Velthouse, 1990).…”
Section: Transformational and Transactional Leadership And Innovativementioning
confidence: 99%
“…It is also considered as act of empowering others (Menon, 2001). Empowerment has been defined in several different perspectives: process approach, structural approach, and psychological approach (Leach, Wall & Jackson 2003;Mathieu, Gilson & Ruddy 2006;Menon 2001;Spreitzer 1995b;Uner & Turan, 2010;Quiñones, Van den Broeck & De Witte, 2013). Advocates of the process approach define empowerment as the relationships between structural antecedents and resulting psychological states (Lee & Wei, 2011;Mathieu, Gilson & Ruddy, 2006).…”
Section: Psychological Empowermentmentioning
confidence: 99%
“…This type of leadership behavior tends to foster the feeling of ''psychological ownership'' of subordinates (Sashkin, 1976), increase subordinates' feelings of self-efficacy and control, and reduce their sense of powerlessness (Arnold, Arad, Rhoades, & Drasgow, 2000). Similarly, some authors have suggested that participative leadership behavior is likely to induce the feeling of empowerment among subordinates (Ahearne, Mathieu, & Rapp, 2005;Leach, Wall, & Jackson, 2003). The feeling of empowerment or psychological empowerment has been conceptualized as a form of intrinsic motivation to perform tasks, manifested in four cognitive dimensions: meaning, impact, competence, and self-determination (Conger & Kanungo, 1988;Spreitzer, 1995;Thomas & Velthouse, 1990).…”
Section: Motivational Modelmentioning
confidence: 99%