The Effect of Employees' Perceptions of Organizational Justice on Organizational Citizenship Behavior: An Application in Turkish Public Institutions

Abstract

The aim of this study is to analyze the effects of organizational justice perceptions of public sector employees on the organizational citizenship behavior. Organizational justice includes the perceptions of employees related to the rewards, results, decision making and participation in decision processes. Organizational citizenship behaviors, on the other hand, are the behaviors which are not written in job descriptions, voluntary, not rewarded when fulfilled, not punished when not fulfilled and mostly dependent on personal choices. Both organizational variables have close connections with organizational efficiency and effectiveness. The research was conducted with 83 employees who work for Provincial Directorate of Land Registry and Cadastre, Provincial Directorate of National Education and Provincial Governorship Services of Karaman. Correlation and regression were employed to analyze the collected data. Regression results up positive relations between procedural justice and contribution to organizational development and taking care of the job; transactional justice and taking care of the job; and distributive justice and contribution to organizational development, self improvement, ownage and taking care of the job behaviors.

Effect of Organizational Justice on Organizational Citizenship Behavior: A Study of Health Sector of Pakistan

“…Many researchers say that organizational justice is one of the factors that motivates employees to do their jobs above his duties. Organizational citizenship behavior is very important in hospitals because patients need special care and attention from doctors and nurses and for this they must be having high morale and determination [11][12][13].…”

“…Organizational efficiency and effectiveness are directly linked with both of these organizational variables. The research was conducted with 83 employees who work for provincial directorate of land registry and Cadaster, provincial directorate of national education and provincial governorship services of Karaman [11]. …”

Örgütsel Adalet Algısı ve Örgütlerde İntikam Niyeti Arasındaki İlişkiyi Belirlemeye Yönelik Bir Araştırma

“…Bu nedenle örgütsel adaletin, ilgili yazında birçok kavram ile birlikte incelendiği görülmektedir. Algılanan örgütsel adalet ile örgütsel bağlılık (Buluc ve Günes, 2014;Latan ve Ramli, 2014;Mete ve Serin, 2014;Bağcı, 2013), sadakat (Radmanesh, 2015;JenaAbadi ve Mobasheri,2014), iş tatmini (Bakhshi vd., 2009;Özer ve Urtekin, 2007), örgütsel vatandaşlık davranışı (Sjahruddin, Sudiro ve Normajati, 2013;İnce ve Gül, 2011), işgören performansı (Kalay, 2016), liderlik (Ngodo, 2008), işten ayrılma niyeti (Rai, 2013), tükenmişlik (Pelit ve Bozdoğan, 2014), örgütsel destek (Tokgöz, 2011), örgütsel ses ve sessizlik (Demiralay, 2014) kavramları arasındaki ilişkiyi inceleyen çalışmalara rastlamak mümkündür. Görüldüğü gibi, örgütsel adalet kavramının öncülleri ve sonuçları oldukça fazladır.…”

Organisational citizenship behaviour: Sensitization to an organisational phenomenon

“…Several studies were reviewed to better understand OCB (Clark, Zickar, & Jex, ; Lemoine et al., ; Organ, ; Podsakoff, Podsakoff, MacKenzie, Maynes, & Spoelma, ). Organisational citizenship behaviour is described as benefiting the organisation, clients, and employees through fulfilment of various needs (Daft, ; Ince & Gül, ; Senior & Swailes, ). It has five dimensions as initially presented by Organ ().…”