The Effect of Dual Role Conflict, Emotional Intelligence and Competency on Entrepreneur Woman Performance Through Work Stress in Himpunan Pengusaha Pribumi Medan

Abstract

Most of women entrepreneurs who have married, have a dual role conflict, namely not fulfilling the demands of roles in family due to their roles in work and vice versa. Emotional intelligence and competence very needed to minimize the conflict between the dual roles of women entrepreneurs. Improper conflict management causes female entrepreneurs have work stress and affect their business performance. The purpose of this study was to analyze the effect of multiple role conflict, emotional intelligence, and competence on entrepreneur woman performance through work stress in HIPPI. The type of this research is descriptive quantitative research and the population in this study are all members of the HIPPI community, as many as 235 respondents, then the determination of the sample size using the Slovin formula with a total sample of 149 respondents. The sampling method used is simple random sampling. Data analysis was carried out through PLS-SEM using the SmartPLS program. The results showed that directly dual role conflict had a negative and insignificant effect on performance, emotional intelligence had a positive and significant effect on performance, competence had a positive and significant effect on performance, job stress had a negative and significant effect on performance, multiple role conflict had a positive and significant effect on work stress, emotional intelligence had a significant negative effect on work stress, and competence had a significant negative effect on work stress. Then indirectly dual role conflict has a negative and significant effect on performance through work stress, emotional intelligence has a positive and significant effect on performance through work stress, and competence has a positive and significant effect on performance through work stress. Keywords: Dual Role Conflict, Emotional Intelligence, Competence, Business Performance, Job Stress.