The Effect of Commitment Mediation through the Relationship Betwen Confidence and Performance Supply Chain

Abstract

The purpose of this study is to look for answers to research problems items, namely the effect of trust on supply chain performance through commitment as an intervening variable. This study uses a quantitative method with a questionnaire as a technique of data collection conducted on 70 respondents items, namely Tofu and Tempe Craftsmen as samples in Banten Province. Data from all three variables was Analyzed using the program Structural Equation Model (SEM)in the Software Smart PLS 2.0. m3 version, The results of this study based on statistical analysis show that the trust has a significant and significant effect on supply chain performance. trust has a positive and significant effect on the commitment and the commitment has a positive and significant effect as an intervening variable on supply chain performance. The results of this study provide very important implications for the role of management to maintain the commitment in the relationship between trust and supply chain performance.

The mediation role of supply chain agility on supply chain orientation-supply chain performance link

“…Performance is all the process of transformation flow from upstream to downstream, i.e., from suppliers to customers as well as vice versa and information flow (Mukhsin, 2020). The success of supply chain performance is related to the high quality value of strong relationships between members of the supplier network (McKone-Sweet & Lee, 2009).…”

“…Supply agility indicators were adopted and adapted from other studies (Gligor & Holcomb, 2012;Tan et al, 2017) and consists of four indicators, namely cycle time (SupAg1), lead time (SupAg2), customer service level (SupAg3), market responsiveness (SupAg4). Supply chain performance indicators were adopted and adapted from research Panayides and Venus Lun (2009) and Mukhsin (2020), consists of four indicators, namely speed (SCP1), reliability (SCP2), cost (SC34), assets (SCP4). Company performance indicators were adopted and adapted from other studies (Shao, 2019;Jandaghi et al, 2015;MH Muazu & Tasmin, 2019;Suryanto & Mukhsin, 2020) and consists of six indicators, namely percentage sales revenue (CP1), production costs (CP2), company productivity (CP4), market share (CP4), product quality (CP5), 6.…”