The dynamics of e-government enactment in a developing country public sector organisation: evidence from Ghana

Amegavi, George Babington; Bawole, Justice Nyigmah; Buabeng, Thomas

doi:10.1504/ijeg.2018.091267

Cited by 14 publications

(9 citation statements)

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“…Th e relevance of developing work structures that improve self-regulation through empowerment and participatory decision-making is that they promote PSM amongst public sector workers (Pearlberg et al, 2008). Encouraging frequent interactions between subordinates and superiors creates room for engagements and dialogue about institutional challenges; leading to a better understanding of institutional challenges (read more about this here: Amegavi et al, 2018). Th is also tends to create room for innovation and improvements in organizational operations.…”

Section: Recommendations To Promote Psm Developmentmentioning

confidence: 99%

Commitment to Public Interest and Public Service Motivation Development Challenges: A Qualitative Inquiry

Amegavi¹,

Mensah²

2020

PAI

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The use of qualitative research in Public Service Motivation research is growing and its impact on the field is beginning to be felt. This study contributes to our understanding of PSM by exploring the dimension of “commitment to public interest” and the challenges to development in Ghana. The analysis of 34 semi-structured in-depth interviews conducted with employees of the Financial Intelligence Centre demonstrates that commitment to public interest is influenced by leadership actions and organizational culture. The outcome of this paper is useful for public organizations in their attempt to improve employee commitment and productivity in the public sector.

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Section: Recommendations To Promote Psm Developmentmentioning

confidence: 99%

Commitment to Public Interest and Public Service Motivation Development Challenges: A Qualitative Inquiry

Amegavi¹,

Mensah²

2020

PAI

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“…There are several adoptions and use of technology studies in developed and developing country context. For example, Carter and Bélanger (2012) and Carter and Campbell (2011) studied internet voting adoption and trust, Amegavi et al (2018) studied the dynamics of e-government enactment in a developing country public sector organisation, Mohammed et al (2016), studied cloud computing adoption, Lallmahomed et al (2017), Al Athmay (2015) and Witarsyah et al (2017), studied e-governments service adoption. But few studies (Achieng and Ruhode, 2013;Adeshina and Ojo, 2014;Shat and Pimenidis, 2017;Choi and Kim, 2012) has been done in the area of i-voting systems The next section discusses studies in i-Voting adoption and use from developed and developing context.…”

Section: Internet Voting Adoptionmentioning

confidence: 99%

“…The results of the findings of the work of Shat and Pimenidis (2017) on e-voting vs. e-trust also shows respondents willingness to trust and use e-voting systems. Amegavi et al (2018) identified challenges such as low information communication technology (ICT) literacy as well as inadequate ICT equipment and low internet connectivity as the main barriers to e-government adoption. Lallmahomed et al (2017) also identified performance expectancy, facilitating conditions, perceived value are positively related to behavioural intention when they study factors influencing the adoption of e-government services in Mauritius.…”

Section: Developing Countries Contextmentioning

confidence: 99%

Examining voters' intention to use internet voting system: a case of Ghana

Agbesi

2020

IJEG

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This study seeks to examine and understand factors that influence internet voting (i-voting) adoption intention from young voters' perspective, using unified theory of acceptance and use of technology (UTAUT) and the trust as a framework. Using a quantitative research method, the researcher collected data from 274 university students in Ghana, using closed-ended questions, and the data was analysed using the partial least square with SmartPLS 3. The results of the findings indicates that accuracy (β = 0.251, p = 0.001), performance expectancy (β = 0.406, p = 0.000), and effort expectancy (β = 0.136, p = 0.008) have a significant positive effect on behavioural intention to use i-voting system. Facilitating condition was also find to have significant effect on trust in EC (β = 0.237, p = 0.001). But social influence (β = -0.074, p = 0.207), facilitating condition (β = -0.004, p = 0.936), trust in EC (β = -0.018, p = 0.368) and confidentiality (β = 0.066, p = 0.293), were found not to have any significant effect on users behavioural intention to use i-voting system.

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“…These clusters of studies have unearthed factors such as trust in government (Nam, 2014), income, and educational level of citizens (Zheng & Schachter, 2017). The technology efficacy and customer demand-side factors coupled with regulatory requirements have also been considered to serve as antecedents of e-government in Ghana (Amegavi et al, 2018; Mensah & Mi, 2018).…”

Section: Introductionmentioning

confidence: 99%

“…The success of e-government in developed economics compared with developing economies is dependent on the degree of trust in the governance system (Nam, 2014), digital divide in the utilization of e-government services (Dimitrova & Chen, 2006), and the income and educational inequalities of individuals in these locations (Zheng & Schachter, 2017). As much as e-government has chalked some success, its implementation and adoption are riddled with challenges such as resistance to change, governance, and organizational structures, to mention a few, which have affected the low rate of e-government adoption and performance (Amegavi et al, 2018; Awowi, 2010; Gershon et al, 2018). In addition, the low degree of individual technology literacy plays a key role in the failure of e-government systems and services (Nam, 2014) and this is especially so in developing economies.…”

Section: Introductionmentioning

confidence: 99%

Assessing the Antecedents of E-Government Adoption: A Case of the Ghanaian Public Sector

et al. 2022

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For decades, E-government has been integrated into the governance aspect of developed and developing economies. Its adoption enabled public officials and agencies to discharge their functions and make data-driven decisions in an equitable and timely manner. Literature however is limited in terms of explaining the cognitive and attitudinal factors that contribute to the adoption and utilization of e-government systems and platforms. This study contributes to the ongoing discussions by means of exploring behavioral factors that could influence individuals’ attitudes and behavior toward e-government adoption. The study utilized the theory of planned behavior to assess the psychological and cognitive influencers that elicit the attitude and behavior of employees toward the use of the new technology. The case study was conducted among the public sector institutions in Ghana. The structural model connecting the variables in the study was examined using Partial Least Squares (PLS) Structural Equation Model (SEM) techniques. Findings from the study indicate that subjective norms and attitudes have a significant effect on individuals’ behavioral intentions. However, perceived behavioral control was found not to have a significant effect on the behavioral intentions of employees as suggested by previous studies. Although the findings contribute to theory by elucidating which components of the theory of planned behavior truly impact individuals’ attitudes and mental models, it pays limited attention to the role of cultural dynamics and how it can influence the behavioral intentions of individuals. This can be addressed in future studies.

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The dynamics of e-government enactment in a developing country public sector organisation: evidence from Ghana

Cited by 14 publications

References 0 publications

Commitment to Public Interest and Public Service Motivation Development Challenges: A Qualitative Inquiry

Commitment to Public Interest and Public Service Motivation Development Challenges: A Qualitative Inquiry

Examining voters' intention to use internet voting system: a case of Ghana

Assessing the Antecedents of E-Government Adoption: A Case of the Ghanaian Public Sector

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