Commitment to Public Interest and Public Service Motivation Development Challenges: A Qualitative Inquiry

Abstract

The use of qualitative research in Public Service Motivation research is growing and its impact on the field is beginning to be felt. This study contributes to our understanding of PSM by exploring the dimension of “commitment to public interest” and the challenges to development in Ghana. The analysis of 34 semi-structured in-depth interviews conducted with employees of the Financial Intelligence Centre demonstrates that commitment to public interest is influenced by leadership actions and organizational culture. The outcome of this paper is useful for public organizations in their attempt to improve employee commitment and productivity in the public sector.

Uplifting Motivation of Tanzanian Public Service Personnel for Improved Service Delivery: The Reflection of Public Service Motivation Theory

“…These results confirm with many previous studies conducted in different parts of the World. (Perry, 1996;Vandenabeele, (2009); Taylor & Taylor, 2011;Yung, B (2014); Desmarais & Gamasson, 2014;Bozeman & Su, 2014;Vandenabeele & Schott, (2020); Amegavi & Mensah (2020) Hence, PSM theory can be used to understand motivational drivers of public servants in Tanzania moreover, PSM could also become an important bedrock for the Human Resources Management practices in the public sector. Public Service motivation offers important opportunity to rethink about policies, processes and practices of Public Personnel management in Tanzania.…”

“…Studies from different parts of the world have underlined the significant roles that Public service motivation can play in determining the motivation of Public service employees and ultimately improve the performance and effective public service delivery. (Perry, 1996;Vandenabeele, (2009); Taylor & Taylor, 2011;Yung, B (2014); Desmarais & Gamasson, 2014;Bozeman & Su, 2014;Vandenabeele & Schott, (2020); Amegavi & Mensah (2020) These studies highlight the facilitating role that PSM plays. The results of this study support the premise that Public service motivation can be used to examine why people choose to work in the public service.…”

“…The current practice of Performance management in the Tanzanian Public sector is fundamentally output-related. Work structures should be developed in such a way that improves self-regulation and there should be continuous interactions and dialogue between superiors and subordinates and superiors should create rooms for engagement and dialogue about institutional challenges, this will lead to better understanding about institutional challenges and ultimately improves innovation and organization operations Amegavi & Mensah (2020).…”

Peran Dimensi Motivasi Pelayanan Publik Dalam Meningkatkan Komitmen Afektif Pegawai

“…Pegawai publik diharapkan bertindak untuk kepentingan masyarakat dan memajukan kepentingan umum (Amegavi & Mensah, 2020) (Perry et al, 2010;Perry & Wise, 1990) dan skala pengukuran yang terbentuk dan telah diuji (Perry, 1996) dan telah bertahan selama lebih dari dua dekade dengan banyak mengalami replikasi dan penyempurnaan (Harari et al, 2017).…”

Strengthening Public Service Motivation with Spiritual Leadership: An empirical Study of Public Organizations in East Java

“…The general articulation of the concept of PSM is that individuals who work in public sector organization are characterized by specific value such as ethic to serve the public. Several researcher in previous studies have linked the multidimensional concept of PSM on theoretical and empirical grounds to the pro-social behavior of individuals, commitment to the public value and interest, also desire to serve society with maintain self-sacrifice (Amegavi & Mensah, 2020;Harari et al, 2017).…”