2020
DOI: 10.1108/jkm-11-2019-0623
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The digital transformation of SMEs – a new knowledge broker called the digital innovation hub

Abstract: Purpose This study aims to understand if and how European digital innovation hubs (DIHs) filling the role of knowledge brokers (KBs) can support the digital transformation (DX) of small and medium-sized enterprises (SMEs) by triggering open innovation (OI) practices. Design/methodology/approach After presenting a conceptual model of r… Show more

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Cited by 156 publications
(125 citation statements)
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References 110 publications
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“…Central Securities Depository, Indonesian SME Community, Ministry of Cooperatives and Small & Medium Enterprises (SMEs). These results are consistent with Jang et al (2015) and Crupi et al (2020) who examined the role of knowledge intermediaries in the process of sharing knowledge and digital transformation.…”
Section: Implications Theoretical Implicationsupporting
confidence: 89%
“…Central Securities Depository, Indonesian SME Community, Ministry of Cooperatives and Small & Medium Enterprises (SMEs). These results are consistent with Jang et al (2015) and Crupi et al (2020) who examined the role of knowledge intermediaries in the process of sharing knowledge and digital transformation.…”
Section: Implications Theoretical Implicationsupporting
confidence: 89%
“…Figure 4 provides the data on the changes of the number of e-money users. In their research of the Italian SMEs, Crupi et al (2020) argue that digital innovation acts as a source of knowledge capable of shaping the digitalization of SMEs. Digital innovation is not only a forum for knowledge but also plays a role in helping SMEs achieve a higher openness that encourages the exchange of knowledge between business people (Crescenzi et al, 2016).…”
Section: Figure 2 Smes Business Activitiesmentioning
confidence: 99%
“…Malecki (2003) concerned the lack of access to data infrastructure and service provision in rural areas as compared to urban areas in the context of rural business digitalization and "digital divide" researches. There are also some researches, concerning digital innovative hubs development in particular European countries, namely these researches, provided by Crupi et al (2020), Akerman et al (2018), Queiroz et al (2020), Ferrero et al (2018.…”
Section: Literature Reviewmentioning
confidence: 99%