Proceedings of the International Conference on Knowledge Management and Information Sharing 2011
DOI: 10.5220/0003637500480056
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THE DIFFICULTY OF FINDING EXPERTS - Implementation Process of Corporate Yellow Pages

Abstract: Knowledge management (KM) has often been identified as one of the most important challenges for sustained organizational success. A number of theoretical models and practical projects to improve KM have been developed, but were unsatisfactory and took a general approach while neglecting a specific implementation process for KM. This paper presents a systematic implementation process for a KM initiative based on a needs analysis, which was conducted in an international biotechnological company. The implementati… Show more

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