The Development of e-Government System in Indonesia

Abstract

The purpose of this study is to provide an overview of the system of electronic-based government or e-government in Indonesia. The development of e-government system in Indonesia is very important to answer the demands of globalization and modernization that are growing rapidly. E-government system is intended so that the governance is easier, faster, transparent, and effective. However, in its development, the implementation of e-government in Indonesia still needs various improvements. Information in this study is obtained from a variety of publications and documents related to the purposes of the study. The results of the study, among others, show that for technology resources, should the current government to allocate funds sufficient to meet the various devices related to the development of e-government. As for human resources, starting now, the government should have a commitment to provide informal education in the field of ICT in the state apparatus and society. To synchronize both strategies, it is necessary to build digital communities (digital society) throughout the region in Indonesia. The existence of digital society is considered not only able to develop better e-government system but also has an impact on economic acceleration. Other than those two things, the most important thing also requires commitment and strong leadership in developing e-government.

The implementation of e-government in indonesia

“…Their technology can serve a wide range of purposes: improved provision for public services, enhanced business-industry relations, empowerment for people through accessing knowledge, or successful government management. E-government is a type of e-government business that refers to the processes and frameworks required to provide electronic services to the public and collaborate with business partners (Ebrahim & Irani, 2005;Erhan et al, 2017;Mi'rojul & Yunas, 2016;Management, 2010;Sánchez-Torres & Miles, 2017;Woro & Supriyanto, 2013).…”

“…The other example is the police facility and the renewal of the driving license or vehicle registration services across the Internet to get the police administrative apparatus to the car owners and drivers' group. Those involved do not have to think about the office to get services (Erhan et al, 2017;Mi'rojul & Yunas, 2016;M. Baeuo et al, 2016;Nurita, 2016;Witarsyah et al, 2017).…”

“…Another source of corruption that arises from 'lubrication' funds to speed up proper processing is a complicated bureaucratic procedure. According to the Transparency International Perception of Corruption Index, in 2011, Indonesia is 100th, along with 11 other countries with a mark 3.0 (0 as most corrupt and ten as low as a minimum) (Erhan et al, 2017;Mi'rojul & Yunas, 2016;Jaya, 2001;Pamoragung et al, 2006;Salsabila & Purnomo, 2018;Suhardi et al, 2015;Witarsyah et al, 2017). A semblance of public transparency and accountability must be implemented to improve the role of public oversight to repair the quality of bureaucratic performance in state institutions (Multama et al, 2019;Solinthone & Rumyantseva, 2016).…”

“…3 of 2003, the Indonesian Government has plans to apply e-government. This e-government application will better address all government facets, not just Jakarta's Central Government, but local and provincial offices (Mi'rojul & Yunas, 2016;Jaya, 2001;Salsabila & Purnomo, 2018). Since e-government extends through IT facilities, the study's contribution is to provide an integrated e-government architecture system that aligns the IT infrastructure with public sector organizational business process administration.…”

Improving Democracy Resilience by Contexts: Digitalization and Participation in Indonesia

“…With e-government, the government is expected to be able to provide public services that are effective, efficient, and interactively accessible to all citizens. By egovernment, the government gives an easy channel for participation (Huda 2018) [9].…”