The development of a procedure for the evaluation of communication occurring between residents in long-term care and their caregivers

Dorze, Guylaine Le; Julien, Marie; Généreux, Suzanne; Larfeuil, Céline; Navennec, Corentine; Laporte, Dominique; Champagne, Caroline

doi:10.1080/026870300401586

Cited by 18 publications

(15 citation statements)

References 11 publications

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“…Consistent with reported reliability of specific descriptors in the MECQ‐LTC, the descriptors’ ‘gestures’ and ‘gesticulations’ were unclear for many staff in this study and as a result were collapsed in data analysis (Le Dorze et al . ).…”

Section: Methodsmentioning

confidence: 97%

“…An utterance was defined as a single communicative unit (verbal or non-verbal) directed at or by the resident participant irrespective of whether a response was received. In addition the researcher completed Part 1 of the Montreal Evaluation of Communication Questionnaire for Use in Long-Term Care (MECQ-LTC) (Le Dorze et al 2000) from an observer's perspective. The MECQ-LTC was designed to be administered as a staff questionnaire; however, in the current study the items of Part 1 of the MECQ-LTC were also scored during the observation sessions by the researcher.…”

Section: Observationsmentioning

confidence: 99%

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Exploratory investigation of communication management in residential‐aged care: a comparison of staff knowledge, documentation and observed resident–staff communication

Bennett

Ward

Scarinci

2015

Intl J Lang & Comm Disor

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Resident-staff communication and communication management in residential-aged care is limited in scope and challenged in meeting residents' individual communication needs. Improvements in both documentation and staff knowledge of residents' communication needs are necessary. Strategies to facilitate communication with individual residents must be tailored, evidence based, documented in care plans and delivered to staff through ongoing education. Increased involvement of specialist providers such as speech pathologists to support better communication management in residential-aged care may provide one way of facilitating such change.

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Section: Methodsmentioning

confidence: 97%

Section: Observationsmentioning

confidence: 99%

Exploratory investigation of communication management in residential‐aged care: a comparison of staff knowledge, documentation and observed resident–staff communication

Bennett

Ward

Scarinci

2015

Intl J Lang & Comm Disor

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“…The communication evaluation was completed using the Montreal Evaluation of Communication Questionnaire for use in Long Term Care (MECQ-LTC; LeDorze et al, 2000) with one or two of the residents' most regular nurses, as suggested by LeDorze et al (2000). The SLP explained the tool to nurses, and nurses then completed the tool privately at their convenience.…”

Section: Interventionmentioning

confidence: 99%

The development and evaluation of a training programme for nurses working with persons with communication disorders in a complex continuing care facility

Sorin-Peters¹,

McGilton

Rochon

2010

Aphasiology

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Background: Positive interactions between caregivers and residents in long-term care institutions have been documented to improve residents' quality of life, their psychological and social well-being as well as their life expectancy. Residents with language disorders pose a unique challenge due to their difficulties understanding conversation, speaking, reading, and writing. The success and efficiency of such residents' communication can be improved by enhancing partners' abilities to communicate with them. Individualised communication plans, education and training, and staff support have been documented to be important components in this type of intervention. Aims: This paper reports on the development and evaluation of a communication training programme for nurses working with persons with language impairments in a complex continuing care facility. The specific aims of this study were (a) to explore changes in staff knowledge about language impairment, (b) to determine their perception of the training workshop, and (c) to explore staff's perceptions of the Communication Plans' usefulness in practice.

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“…This raises questions about whether sufficient detail can be gathered this way? Studies such as that by LeDorze et al, (2000) suggest that very detailed analysis of communication may be needed to chart exact progress in communication skill development. However, time for training has a cost implication and there is also a need to develop more rapid appraisal tools.…”

mentioning

confidence: 99%

Working with older people with communication difficulties: An evaluation of care worker training

Bryan

Axelrod

Maxim

et al. 2002

Aging & Mental Health

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Studies suggest that a high proportion of older people in residential and nursing care have communication difficulties and there is some awareness of the need for staff training to allow effective communication to be achieved. This paper describes part of the evaluation of a one-day training package aimed at enabling care staff to communicate with older people who have a variety of communication difficulties. Care staff from four partner agencies completed questionnaires pre- and post-training, addressing contact with people with communication disorders, previous training on communication, knowledge about communication, attitudes towards communication problems and strategies to help communication with people who have communication difficulties. Positive gains were found in attitudes and self-perceptions of knowledge and competence, as well as in appropriate citations of strategies to enhance communication. The findings are discussed with reference to the need for enhanced communication skills in care workers engendered by current developments in care policy.

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The development of a procedure for the evaluation of communication occurring between residents in long-term care and their caregivers

Cited by 18 publications

References 11 publications

Exploratory investigation of communication management in residential‐aged care: a comparison of staff knowledge, documentation and observed resident–staff communication

Exploratory investigation of communication management in residential‐aged care: a comparison of staff knowledge, documentation and observed resident–staff communication

The development and evaluation of a training programme for nurses working with persons with communication disorders in a complex continuing care facility

Working with older people with communication difficulties: An evaluation of care worker training

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