2015
DOI: 10.1123/jsm.2014-0005
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The Development of a Framework to Capture Perceptions of Sport Organizations Legitimacy

Abstract: In this manuscript, we use Bitektine's (2011) theory of organizational social judgments to develop a framework to Capture Perceptions of Organizational Legitimacy (CPOL). We outline a three-stage framework as a method to measure the perceived dimensions on which constituents scrutinize sport organizations legitimacy. In stage one of the framework, we defined the organizational context of a nonprofit sport organization in Sydney, Australia to establish the classification, purpose, and relationship of the focal … Show more

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Cited by 27 publications
(19 citation statements)
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“…. It is argued that between, and within, audiences there are varying evaluations of organisational legitimacy because different beliefs inform the evaluation process (e.g., Haack et al 2014, Finch et al 2015, Lock et al 2015. As a consensus regarding legitimacy is reached between audiences and an organisation is institutionalised, deviant opinions, so-called because they are against the validity consensus, are suppressed either through fear of loss (e.g., threat of social disapproval) or coercive gain (e.g., conforming provides access to resources).…”
Section: Multi-level Legitimacy Theorymentioning
confidence: 99%
“…. It is argued that between, and within, audiences there are varying evaluations of organisational legitimacy because different beliefs inform the evaluation process (e.g., Haack et al 2014, Finch et al 2015, Lock et al 2015. As a consensus regarding legitimacy is reached between audiences and an organisation is institutionalised, deviant opinions, so-called because they are against the validity consensus, are suppressed either through fear of loss (e.g., threat of social disapproval) or coercive gain (e.g., conforming provides access to resources).…”
Section: Multi-level Legitimacy Theorymentioning
confidence: 99%
“…Participants' perceptions of a pressure to compete with other clubs for members align with a phenomenon described in the literature as bandwagon mimetic pressures, where organizations fear losing legitimacy if they do not adopt similar models as their competitors, thus driving strategic planning (O'Brien & Slack, 2004;Skille, 2011). Legitimacy is obtained when constituents, such as participants, believe that the organization's actions mirror accepted practices (Lock et al, 2015). In this case, the use of strategic planning was viewed by participants as being the accepted practice among established clubs.…”
Section: Inter-club Competitionmentioning
confidence: 67%
“…As noted in the panel comments, sport organizations would have to respond to individualization and personalization, generational shifts, commercialization and social and health benefits of sport when designing and delivering sport experiences. Hence, when investigating the sport user experience, a sport organization's unique characteristics should be considered as it reacts to environmental forces and consumer perceptions (23). This management perspective is often neglected in sport consumer research, given that management decisions and activities are often unobserved by sport customers.…”
Section: Discussionmentioning
confidence: 99%