The development, design, testing, refinement, simulation and application of an evaluation framework for communities of practice and social-professional networks

Braithwaite, Jeffrey; Westbrook, Johanna I.; Ranmuthugala, Geetha; Cunningham, Frances; Plumb, Jennifer; Wiley, Janice; Ball, Dianne; Huckson, Sue; Hughes, C.F.; Johnston, Brian; Callen, Joanne; Creswick, Nerida; Georgiou, Andrew; Betbeder-Matibet, Luc; Debono, Deborah

doi:10.1186/1472-6963-9-162

Cited by 53 publications

(41 citation statements)

References 48 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…9 Learning collaboratives are communities of practice, where groups of people who share concern or passion about a topic, deepen their knowledge and expertise in the topic by interacting on an ongoing basis. 10,11 As the first conducted within academic settings,…”

Section: Introductionmentioning

confidence: 99%

Joy and Challenges in Improving Chronic Illness Care: Capturing Daily Experiences of Academic Primary Care Teams

Johnson

Woods²,

Stevens

et al. 2010

J GEN INTERN MED

View full text Add to dashboard Cite

BACKGROUND: Two chronic care collaboratives (The National Collaborative and the California Collaborative) were convened to facilitate implementing the chronic care model (CCM) in academic medical centers and into post-graduate medical education. OBJECTIVE: We developed and implemented an electronic team survey (ETS) to elicit, in real-time, team member's experiences in caring for people with chronic illness and the effect of the Collaborative on teams and teamwork. DESIGN: The ETS is a qualitative survey based on Electronic Event Sampling Methodology. It is designed to collect meaningful information about daily experience and any event that might influence team members' daily work and subsequent outcomes. PARTICIPANTS: Forty-one residency programs from 37 teaching hospitals participated in the collaboratives and comprised faculty and resident physicians, nurses, and administrative staff. APPROACH: Each team member participating in the collaboratives received an e-mail with directions to complete the ETS for four weeks during 2006 (the National Collaborative) and 2007 (the California Collaborative). KEY RESULTS: At the team level, the response rate to the ETS was 87% with team members submitting 1,145 narrative entries. Six key themes emerged from the analysis, which were consistent across all sites. Among teams that achieved better clinical outcomes on Collaborative clinical indicators, an additional key theme emerged: professional work satisfaction, or "Joy in Work". In contrast, among teams that performed lower in collaborative measures, two key themes emerged that reflected the effect of providing care in difficult institutional environments-"lack of professional satisfaction" and awareness of "system failures". CONCLUSIONS: The ETS provided a unique perspective into team performance and the day-to-day challenges and opportunities in chronic illness care. Further research is needed to explore systematic approaches to integrating the results from this study into the design of improvement efforts for clinical teams.

show abstract

Section: Introductionmentioning

confidence: 99%

Joy and Challenges in Improving Chronic Illness Care: Capturing Daily Experiences of Academic Primary Care Teams

Johnson

Woods²,

Stevens

et al. 2010

J GEN INTERN MED

View full text Add to dashboard Cite

show abstract

“…Recently, there have been calls to develop CoPs that bring together clinicians, managers, services users, caregivers, and researchers. In some contexts, CoPs play an important role in improving health care performance, reducing professional isolation, and facilitating new technology implementation (19). Factors that support and hinder the success of CoPs in the health care sector remain to be investigated.…”

Section: "Communities Of Practice" To Promote Recoverymentioning

confidence: 99%

Recovery Communities of Practice: An Innovative Strategy for Mental Health System Transformation

Piat

Briand

Bates

et al. 2016

View full text Add to dashboard Cite

This column describes the development of a "community of practice" (CoP) in Quebec, which was implemented in 2012 to promote recovery-oriented practices in mental health care. A group of diverse stakeholders work together to share and transfer knowledge; support diverse practices, strategies, and solutions; develop a culture of collaboration; mobilize opportunities for quality improvement; and influence decision-making bodies. Recent efforts have been successful: the provision of recovery-oriented services is the primary focus of the 2015-2020 Quebec Mental Health Action Plan.

show abstract

“…Eysenbach, Powell, Englesakis, Rizo, & Stern (2004) systematically reviewed the effects of online peer-to-peer interactions in virtual health communities of practice and electronic support groups, but found no robust evidence. An ongoing Australian study (Braithwaite et al, 2009) did a content analysis (Greenfield, Travaglia, Nugus, & Braithwaite, 2007) of the 624 publications on health systems communities of practice identified in their systematic review, which will contribute to an evaluation methodology with evidence based outcome measures for communities of practice and social networks. A systematic review (Fung-Kee-Fung et al, 2008) of regional collaboratives in surgery identified five enablers for effective learning for best practice (establishment of trust, reliable data, clinical leadership, institutional support, and an infrastructure for quality management).…”

Section: Updated Literature Reviewmentioning

confidence: 99%

Evaluating the Development of Virtual Communities of Practice that Support Evidence Based Practice

Urquhart¹,

Brice²,

Cooper³

et al. 2010

EBLIP

View full text Add to dashboard Cite

Objective -The aim of this paper is to examine how virtual community of practice principles might be used by information professionals with emphasis on the work of the Specialist Libraries for health professionals in England, UK. An evaluation conducted in 2004-2005 examined the operation of the Specialist Libraries, which the 48Evidence Based Library and Information Practice 2010, 5.1 49 National Library for Health had contracted out to various organisations, and assessed their stage of development as communities of practice.Methods -Evaluation methods included observation of a meeting of information specialists, interviews with clinical leads and information specialists, and evaluation of the content and format of the Specialist Library websites. The evaluation framework was based on a systematic review of the literature to determine the critical success factors for communities of practice and their role in supporting evidence based practice. An updated literature review was conducted for this paper.Results -Operational structures varied but were mostly effective in producing communities of practice that were at an "engaged" stage. Some Specialist Libraries wished to move towards the "active" stage by supporting online discussion forums, or by providing question and answering services or more learning activities and materials. Although the evidence from the literature suggests there are few clear criteria for judging the effectiveness of communities of practice, the evaluation framework used here was successful in identifying the state of progress and how information professionals might approach designing virtual communities of practice.Conclusions -Structuring library and information services around community of practice principles is effective. Careful and participative design of the information architecture is required for good support for evidence based practice.

show abstract

The development, design, testing, refinement, simulation and application of an evaluation framework for communities of practice and social-professional networks

Cited by 53 publications

References 48 publications

Joy and Challenges in Improving Chronic Illness Care: Capturing Daily Experiences of Academic Primary Care Teams

Joy and Challenges in Improving Chronic Illness Care: Capturing Daily Experiences of Academic Primary Care Teams

Recovery Communities of Practice: An Innovative Strategy for Mental Health System Transformation

Evaluating the Development of Virtual Communities of Practice that Support Evidence Based Practice

Contact Info

Product

Resources

About