The Dark Side and the Light Side of Technology-Related Stress and Stress Related to Workplace Innovations: From Artificial Intelligence to Business Transformations

Giorgi, Gabriele; Ariza-Montes, Antonio; Mucci, Nicola; Leal-Rodríguez, Antonio L.

doi:10.3390/ijerph19031248

Cited by 15 publications

(11 citation statements)

References 21 publications

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“…We can affirm that the stress caused by technology use (TS) affects PP, while studies have also confirmed that work stress impacts productivity. The new way of working represents an opportunity for organizational research to continue taking TS into account, among other factors (Giorgi et al ., 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

Does digital transformation increase firms' productivity perception? The role of technostress and work engagement

Rodríguez

Verdú‐Jover

Estrada-Cruz

et al. 2023

EJMBE

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PurposeTo understand how organizations, public or private, must increase their productivity perception (PP), independently of the sector. This article aims to analyze PP in the digital transformation (DT) process to determine how it is affected by technostress (TS) and work engagement (WE), two concepts that seem to be forces opposing PP.Design/methodology/approachThe authors use data from a questionnaire addressed to personnel in two organizations (public and private). The analysis applies partial least squares technique to the 505 valid responses obtained from these organizations. This analysis is based not on representativeness but on uniqueness.FindingsThe results suggest a positive, significant relationship between DT and PP. This article integrates DT and its effects on aspects of people's health, PP and WE. The model thus includes interactions of technology with human elements. In both business and administrative environments, PP is key to optimizing resources and survival of organizations.Research limitations/implicationsDT processes are different and complex because every organization is different. The authors recommend expanding this study to other sectors in both spheres, public and private. Aligning the objectives of the institutions for aid with DT is also quite complicated.Practical implicationsThis study contributes to improving participating organizations. It also provides government institutions with a clear foundation from which to encourage actions that promote the health and WE of their workforce without reducing productivity. In addition, this study adds novelty to the research line.Originality/valueThe authors have deepened this line of research by developing fuller knowledge of the relationships among novel and necessary variables in organizations. The authors provide complementary, different and inspiring value in addressing this line of research.

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Section: Literature Reviewmentioning

confidence: 99%

Does digital transformation increase firms' productivity perception? The role of technostress and work engagement

Rodríguez

Verdú‐Jover

Estrada-Cruz

et al. 2023

EJMBE

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“…Due to the rapid growth, the firms upgraded their networks, operations, etc., to provide better services to suppliers and customers. E-commerce technology made yesterday’s impossible goals for business firms possible by providing them with many opportunities to find and capture new markets and attract customers beyond boundaries ( Snihur et al, 2021 ; Giorgi et al, 2022 ). Although doing e-commerce has many advantages for business firms and customers, it is impossible without a sophisticated approach to security ( Dupont, 2012 ).…”

Section: Literature Reviewmentioning

confidence: 99%

Cyber security threats: A never-ending challenge for e-commerce

Liu

Ahmad²,

Anser³

et al. 2022

Front. Psychol.

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This study explores the challenge of cyber security threats that e-commerce technology and business are facing. Technology applications for e-commerce are attracting attention from both academia and industry. It has made what was not possible before for the business community and consumers. But it did not come all alone but has brought some challenges, and cyber security challenge is one of them. Cyber security concerns have many forms, but this study focuses on social engineering, denial of services, malware, and attacks on personal data. Firms worldwide spend a lot on addressing cybersecurity issues, which grow each year. However, it seems complicated to overcome the challenge because the attackers continuously search for new vulnerabilities in humans, organizations, and technology. This paper is based on the conceptual analysis of social engineering, denial of services, malware, and attacks on personal data. We argue that implementing modern technology for e-commerce and cybersecurity issues is a never-ending game of cat and mouse. To reduce risks, reliable technology is needed, training of employees and consumer is necessary for using the technology, and a strong policy and regulation is needed at the firm and governmental level.

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“…Recently, organizations have been facing fierce global competition and rapid environmental changes, which have had a great impact on the work and life of their members. In particular, the development of Information and Communication Technology (ICT) has enabled the expansion of workspace and time, resulting in both positive and negative effects ( 1 , 2 ). In other words, ICT makes it possible to overcome the limitations of time and space, facilitate interaction, promote collaboration, and increase productivity ( 3 ).…”

Section: Introductionmentioning

confidence: 99%

The dark side of mobile work during non-work hours: moderated mediation model of presenteeism through conservation of resources lens

Choi,

Kang,

Choi

2024

Front. Public Health

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Owing to the development of Information and Communication Technology (ICT) and the inevitability of telecommuting in the COVID-19 environment, the boundary between working and non-working hours has become blurred. mWork, that is, ICT-based off-hour work, which has increased through the pandemic, affects employees’ work attitudes, such as presenteeism. Hence, we designed a study to investigate the antecedents and mechanisms of employee presenteeism from the perspective of the conservation of resources theory. We supported our hypothesis using a sample of 325 Korean office workers obtained through three rounds of time-delay surveys. The results show that presenteeism is higher among employees with high mWork. In addition, employees’ mWork increases sleep deprivation and presenteeism, and the exchange ideology of employees reinforces the positive effect of sleep deprivation on presenteeism. Additionally, the higher the level of exchange ideology, the stronger the mediating effect of mWork on presenteeism through sleep deprivation. This study verified the conservation of resources theory by identifying the mechanism by which mWork affects an employee’s life, which in turn affects their work, and provides practical implications for managing productivity loss due to presenteeism.

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The Dark Side and the Light Side of Technology-Related Stress and Stress Related to Workplace Innovations: From Artificial Intelligence to Business Transformations

Abstract: This Special Issue provides new insights into the challenges and opportunities associated with new workplace paradigms and business transformations [...]

Cited by 15 publications

References 21 publications

Does digital transformation increase firms' productivity perception? The role of technostress and work engagement

Does digital transformation increase firms' productivity perception? The role of technostress and work engagement

Cyber security threats: A never-ending challenge for e-commerce

The dark side of mobile work during non-work hours: moderated mediation model of presenteeism through conservation of resources lens

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