“…30, no. 2, 2022 quickly to market changes and needs (Marona & Tomal, 2020;Tomal, 2020;Akpan et al, 2020;Augustyniak et al, 2021;Bełej, 2021;Trojanek, 2021;Trojanek et al, 2021;Najbar, 2021;Stankowska & Stankowska-Mazur, 2022;Tomal & Helbich, 2022). While the problem of using modern technologies is present in scientific research (Starr et al, 2020;Baum 2017;Ullah et al, 2018), the manner in which they are applied in the work of brokers under the influence of the COVID-19 pandemic is underresearched.…”