The Consequences of Workplace Bullying Toward Employee Organizational Citizenship Behavior

Zulkarnain, .; Ginting, Eka Danta Jaya; Novliadi, Ferry; Sebayang, Agnes Oktavia

doi:10.2991/icosop-16.2017.42

Cited by 3 publications

(2 citation statements)

References 34 publications

(30 reference statements)

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“…The empirical results of the current study reveal that bullying at work have significant negative influences on OCBI. This finding confirms with the work by Zulkarnain et al, (2016) who said that employee is not powerless to defend himself against bullying. which will cause lots of undesirable interpersonal conflict.…”

Section: Discussionsupporting

confidence: 91%

The Mediating Role of Employees' Negative Moods Between Bullying at Work and Organizational Citizenship Behavior Toward Individuals in Egyptian Hotels

Ibrahim

Fayyad

2021

Journal of Association of Arab Universities for Tourism and Hos

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For all people, bullying always sparks unpleasant memories, especially at the workplace when employees may be regularly bullied "verbally/ non-verbally" regardless of their age and position. Such a phenomenon consequently affects the employee mood and creates counter organizational citizenship behaviors. This research aims at shedding light on the mediating role of employees' moods between bullying at work and organizational citizenship behavior in Egyptian hotels. A questionnaire was directed to a random sample of 383 workers in front of-house employees in five-star hotels in SharmElshiekh. The obtained data was analyzed statistically by smart PLS version 3. The research revealed a mediating role of employees' moods between bullying at work and organizational citizenship behavior in Egyptian hotels. The research recommends that hotels should accurately monitor the workplace bullying phenomenon among employees to avoid its exacerbating effects.

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Section: Discussionsupporting

confidence: 91%

The Mediating Role of Employees' Negative Moods Between Bullying at Work and Organizational Citizenship Behavior Toward Individuals in Egyptian Hotels

Ibrahim

Fayyad

2021

Journal of Association of Arab Universities for Tourism and Hos

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“…When an employee feels like the boss is always criticizing his/her work, this is an instance of work-related bullying. An unlikeable boss causes employees to experience emotions, so they don't want to participate actively in organizational life (Zulkarnain et al, 2017). Workplace bullying is mainly brought about by factors connected to inadequacy in work organizations and the leadership behavior within it.…”

Section: Literature Reviewmentioning

confidence: 99%

Workplace bullying and its impact on quality of work life

Zulkarnain¹,

Ginting²,

Novliadi³

et al. 2023

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Introduction: Workplace bullying is an unpleasant experience that could have adverse consequences. It includes behavior aimed at attacking the lives of individuals related to work, and is usually characterized by giving unreasonable work deadlines, reducing or eliminating responsibilities, and excessive supervision of work. The organization also suffer from the destructive effects of bullying. Team members become uncomfortable, stressed, unfocused, and do not even have a good commitment. It affects the organization's performance, leads to mental and emotional damage, and reduces the quality of work life.Objectives: This study aims to examine the consequences of workplace bullying and discover the determinants of the quality of work life in relation to bullying. Methods: This study involved 178 public service employees at the local government in Medan, Indonesia. Data was collected using the QWL scale and Negative Acts Questionnaire-Revised (NAQ-R). A quantitative research design was implemented, and the derived data were analyzed using stepwise regression. Results: Personal bullying negatively and significantly correlated with QWL (β = -0.245, p < 0.01). Work-related bullying significantly correlated with QWL (β = -0.210, p < 0.05), and physical intimidation significantly correlated with QWL (β = -0.285, p < 0.01). Conclusions: The study showed that the employer is responsible for identifying and managing the risks of bullying at work. The employer should implement clear policies concerning bullying, raise awareness of related issues among the workforce, and set standards for workplace behavior.

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Workplace Bullying and Organizational Well-Being: A Moderated Mediation Model of Psychological Capital and Burnout in Human Services Sector of India

Gupta¹,

Bakhshi

2018

Indian Perspectives on Workplace Bullying

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The Consequences of Workplace Bullying Toward Employee Organizational Citizenship Behavior

Cited by 3 publications

References 34 publications

The Mediating Role of Employees' Negative Moods Between Bullying at Work and Organizational Citizenship Behavior Toward Individuals in Egyptian Hotels

The Mediating Role of Employees' Negative Moods Between Bullying at Work and Organizational Citizenship Behavior Toward Individuals in Egyptian Hotels

Workplace bullying and its impact on quality of work life

Workplace Bullying and Organizational Well-Being: A Moderated Mediation Model of Psychological Capital and Burnout in Human Services Sector of India

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