The Comparative Study on Third Party Mobile Payment Between UTAUT2 and TTF

Wu, Run Ze; Lee, Jong Ho

doi:10.15722/jds.15.11.201711.5

Cited by 24 publications

(12 citation statements)

References 28 publications

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“…The UTAUT2 model has been applied to analyze and test influencing elements of m-commerce (Chopdar et al, 2018), m-transactions (Farah et al, 2018), and m-banking (Khan et al, 2017) usage intention. Studies also showed UTAUT2 was an effective model for understanding the usage intention of m-payment (Wu and Lee, 2017). The existing research focused on the integration of various theoretical structures to study the usage willingness of new information technology.…”

Section: Extended Unified Theory Of Acceptance and Use Of Technology Modelmentioning

confidence: 99%

“…This kind of personal trust is generally considered to be direct and dependent behavior (Kim and Prabhakar, 2004). Research by Wu and Lee (2017) reveals the personal trust tendency of customers will positively influence adoption willingness when a company offers reliable and accurate services. The following hypothesis is stated as follows:…”

Section: Research Modelmentioning

confidence: 99%

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Improving the Sustainable Usage Intention of Mobile Payments: Extended Unified Theory of Acceptance and Use of Technology Model Combined With the Information System Success Model and Initial Trust Model

et al. 2022

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Under the background of global cross-border mobile commerce (m-commerce) integration, the importance of cross-border payment research is becoming increasingly prominent and urgent. The important value of this study is to empirically research the influence power of key elements in using two different mobile payment (m-payment) platforms in Korea. The extended unified theory of acceptance and use of technology (UTAUT2) has been widely applied in various studies because of its strong interpretive power. In Korea, there are a few empirical studies on Chinese users. Based on a survey of 908 Chinese participants (486 WeChat Pay’s Chinese users and 465 Kakao Pay’s Korean users) in Korea, this study is one application extending UTAUT2 by incorporating multi-group and multi-model constructs: UTAUT2, information system success (ISS) model, and an initial trust model (ITM), considering a multi-group analysis with some mediating variables (payment difference). By comparing the two different payment platforms’ characters, this manuscript provides a set of targeted measures to ensure Chinese WeChat Payment platform decision-makers create effective long-term strategic policies for cross-border m-payments in Korea, and eventually, benefit cross-border m-commerce and economic cooperation in Southeast Asia.

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Section: Extended Unified Theory Of Acceptance and Use Of Technology Modelmentioning

confidence: 99%

Section: Research Modelmentioning

confidence: 99%

Improving the Sustainable Usage Intention of Mobile Payments: Extended Unified Theory of Acceptance and Use of Technology Model Combined With the Information System Success Model and Initial Trust Model

et al. 2022

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“…Various empirical researchers have delivered support for the belief that performance expectancy is a key forecaster of mobile payment adoption, capturing the considered advantages linked with mobile payment adoption (Slade et al, 2015;Baptista & Oliveira, 2015;Oliveira et al, 2016;Wu and Lee 2017). Researchers believe that mobile payment services could improve payment efficiency, such as eliminating the need to carry cash, shortening payment time, and improving payment convenience by paying anytime and anywhere (Morosan & DeFranco, 2016).…”

Section: Performance Expectancy (Pe)mentioning

confidence: 99%

“…Hedonic motivation is a salient construct in the mobile payment adoption process among consumers (Morosan & DeFranco, 2016). It is found to positively influence new users' behavioural intention on proximity mobile payment (Wu & Lee 2017). Also, the perceived entertainment value has a significant effect on Malaysian consumers' acceptance of mobile applications (Goi & Ng, 2011).…”

Section: Hedonic Motivation (Hm)mentioning

confidence: 99%

Factors Influencing Behavioural Intention to Adopt the QR-Code Payment

Suo

Goi

et al. 2021

International Journal of Asian Business and Information Management

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This study aims to identify the factors which affect the consumers’ behavioural intention to adopt the Quick response code (QR-code) mobile payment. This study extends the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) with the personal innovativeness construct. This study reveals that performance expectancy, social influence, habit, price value, and personal innovativeness in information technology are significantly related to behavioural intention to adopt QR-code mobile payment. However, effort expectancy, facilitating conditions, and hedonic motivation are found to be statistically insignificant. This study presents one of the few empirical works investigating the role of consumer innovativeness and thus validates the inclusion of personal innovativeness as constructed in mobile payment adoption research. Findings from this study provide valuable insights for mobile payment application developers and mobile payment marketing teams.

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“…Most users are not very worried about the security of the online bank payment system; On the contrary, they are more worried about the security of mobile payment [71]. As a social network, the perceived security of WeChat is far from that of online banking or other professional third-party online platforms [72]. As with other communication tools, there is a possibility that the account could be stolen.…”

Section: Perceived Securitymentioning

confidence: 99%

Financial Innovation in Digital Payment with WeChat towards Electronic Business Success

Tang

Chau

Hong

et al. 2021

JTAER

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Financial innovation and advances in payment systems are important not only to boost remittances but also to foster the successful development of electronic businesses around the world. As such, many leading companies in electronic commerce are putting a great deal of effort into the development of their payment system to attract more users and compete with other leading companies in the market. WeChat is a social communication tool that introduced a payment function widely adopted as a third-party payment in China nowadays. The purpose of this study was to adopt WeChat as a case study to identify the influential factors that impact consumers’ intention to adopt it as digital payment. We identified several core influential factors including service quality, perceived risk, perceived security, perceived ease of use, social influence, compatibility, and age. Qualitative and quantitative analyses were performed to investigate how influential factors affect the adoption of this third-party digital payment platform. The results revealed that all identified factors have a significant influence on consumer’s intention to use digital payment, except age. This study also provided useful advice for digital payment improvement and recommendations to enhance digital payment for the success of electronic business operations. The paper provides new insight into the factors influencing consumers’ intention to use mobile digital payment.

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The Comparative Study on Third Party Mobile Payment Between UTAUT2 and TTF

Cited by 24 publications

References 28 publications

Improving the Sustainable Usage Intention of Mobile Payments: Extended Unified Theory of Acceptance and Use of Technology Model Combined With the Information System Success Model and Initial Trust Model

Improving the Sustainable Usage Intention of Mobile Payments: Extended Unified Theory of Acceptance and Use of Technology Model Combined With the Information System Success Model and Initial Trust Model

Factors Influencing Behavioural Intention to Adopt the QR-Code Payment

Financial Innovation in Digital Payment with WeChat towards Electronic Business Success

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