The challenges of HR departments in hybrid work conditions

Abstract

Purpose: The aim of this paper is to present the challenges faced by HR departments in the hybrid work system. In particular new tasks set for HR departments in the conditions of hybrid work organization and competencies necessary for HR professionals to effectively deal with new tasks and challenges caused by the hybrid work settings were analyzed. Design/methodology/approach: A systematic review of world literature was carried out using the following databases: Proquest, EBSCO, Emerald, JSTOR, Science Direct and BAZEKON. The results were supplemented with conclusions from two research conducted by the author on samples of over 100 companies operating in Poland. Findings: A list of tasks anticipated for HR departments as a result of the introduction of a hybrid work system was created. A set of competences necessary for the effective performance of tasks was also proposed. Research limitations/implications: The limitation of research is a very short research time span and large differences in the specificity of companies making it difficult to propose a universal model for each company. Originality/value: The paper presents list of tasks and set of competences necessary in new conditions created by the introduction of hybrid working systems. It can be valuable for researchers and practicians. Keywords: hybrid work, HR department, HR professionals. Category of the paper: research paper.