Implementation of a hybrid working system: Can it increase millennial workers’ commitment in greater Jakarta?

Abstract

BACKGROUND: The study focuses on millennials employees, who are projected to comprise over 75% of the global workforce in the coming decade. Previous studies indicate that millennials, exhibit lower levels of commitment compared to prior generations. Thus, it is important to analyse the effect of a hybrid working system on enhancing the commitment of millennial workers. OBJECTIVE: This study discusses the impact of implementing hybrid work arrangements on organizational commitment through task autonomy, job satisfaction, work-life balance, subjective well-being, and the availability of information technology tools. METHODS: A judgmental sampling with convenience technique has been employed to reach the targeted respondents. A total of 495 responses were collected for statistical analysis facilitated by the partial least squares structural equation modelling (PLS-SEM) approach. RESULTS: The hybrid working system can encourage millennial commitment if the impact of job satisfaction is seen as significant mediating variables. Although the implementation of the hybrid working system can increase task autonomy, when task autonomy is a mediating variable, it can reduce organizational commitment. However, further investigation isrequired. CONCLUSIONS: The hybrid working system can effectively boost organizational commitment among millennial workers, particularly when job satisfaction is high, as it serves as a critical full mediating variable.