The Challenges and Solutions of Cybersecurity Among Malaysian Companies

Abstract

The objective of this chapter is to analyze the challenges faced by Malaysian companies in cybersecurity and to determine solution for Malaysian companies to overcome challenges in cybersecurity. The data were collected from the expert people in cybersecurity fields using interview sessions. The finding confirmed that the awareness and budget are very important in other to implement the element of cybersecurity in the company. Cybersecurity is good and desired as a protection for an organization in developing strategic planning to gain more profitability and increase the productivity of goods and services. This research will be beneficial for the organization because it will provide the solution for the company to overcome the cybersecurity issues. From this research, an organization can have potential to enhance competitiveness and understand the problem occur, then do the improvement by implementing cybersecurity.

CYBER SECURITY IN SMALL AND MEDIUM ENTERPRISES (SMEs)

“…Although cybersecurity is a global phenomenon with complex social-technical challenges primarily for governments and private businesses, visibility and awareness have remained low. According to researcher Walter, appropriate learning on online performance and system protection has decreased vulnerabilities with a safer online environment (Tamyez, 2022). There are numerous cyberattacks that occur daily using various techniques to bleach data; therefore, cyber security has become an essential approach to ensuring a strict and sophisticated system to protect data and information within businesses.…”

“…Employees in small and mediumsized businesses frequently multitask and handle multiple roles. Several cybersecurity standards, such as ISO270000:2013 (Bilodeau et al, 2019;Tamyez, 2022), are required to improve their cybersecurity readiness, particularly as SME businesses grow and develop and the technology used changes. As a result, instead of managing these products by non-technical staff, they must hire external experts to assist and manage them by default.…”

“…SMEs typically prefer in-house IT expertise over outsourced IT expertise. As a result, employees in charge of cybersecurity must receive proper training, as well as adequate budgeting and resources, to manage the system within the company (Tamyez, 2022).…”

“…Typically, SMEs do not budget adequately for cybersecurity solutions such as purchasing products, services, and external consulting services. It is suggested that the government subsidise certain funding to assist SMEs in improving their cybersecurity posture, providing tools to reduce the cost of IT solutions based on effective procurement methods, and many other things (Tamyez, 2022;van Haastrecht et al, 2021). For example, after negotiation and consideration of authority, SMEs can subscribe to customised Service Legal Agreements (SLA) based on their size and suitability to fit SMEs cybersecurity needs.…”

“…One of the nine pillars susceptible to external and internal cyberattacks in a complex environment is cybersecurity (Tamyez, 2022). It is the capacity to manage information and communication systems that include protection and prevent unauthorised users from causing damage or being exploited.…”