The career paths of hotel general managers in Mauritius

Abstract

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Employability Skills for Hospitality Students in Malaysia

“…As indicated by Akrivos et al, 2007;Chung-Herrera et al, 2003;DeFillippi and Arthur, 1994;Kay and Russette, 2000;Ladkin and Juwaheer, 2000;Munar and Montaňo, 2009;Ng and Pine, 2003;Sewell and Pool, 2010, correspondence and relational skills are essential for hospitality industry representatives These abilities incorporate the capacity to look after connections, arrange, convey viably, utilize dialect, and take an interest effectively in creating and keeping up interpersonal organizations with associates and clients.…”

An Analysis of Management Development in the Hotel Sector Using the Grounded Theory Approach - A Case Study of Mauritian Hotels

“…However, management skills are also vital for success in middle management positions. Ladkin and Juwaheer, [12], for example, point out how operational Food and Beverage knowledge and experience is important for being promoted in a general management position. For general managers, general business skills may be more important than operational/technical skills since tourism has becoming highly competitive and requires management like any other business, Harper et al, [10] .…”

“…Managers having management qualifications, for example, achieve general management positions more quickly than those without such qualifications. On the other hand, the importance of food and beverage knowledge and knowledge in other technical areas is still important for getting general hotel management positions, Garavan et al, [8], Ladkin and Jawaheer, [12]. Many hospitality graduates take first line management or supervisory positions in order to get the needed knowledge and experience and with time, they hope to develop their career either within the particular hotel or outside it, Ladkin, [12] .…”

“…On the other hand, the importance of food and beverage knowledge and knowledge in other technical areas is still important for getting general hotel management positions, Garavan et al, [8], Ladkin and Jawaheer, [12]. Many hospitality graduates take first line management or supervisory positions in order to get the needed knowledge and experience and with time, they hope to develop their career either within the particular hotel or outside it, Ladkin, [12] . These issues affect the design of management development programs as having appropriate content including general management and technical aspects reflective of local situations can help motivate managers to participate.…”

“…Garavan et al [8] considered "investment in training and education, mentoring, networking, experience and competencies, and individual commitment to advancement as being important in enhancing careers." Career mobility in addition to international experience and international qualifications are also important for acquiring general management positions in the hotel industry, Ladkin and Jawaheer, [12] .…”