The cancer outpatient satisfaction with care questionnaire for chemotherapy, OUT-PATSAT35 CT: a validation study for Spanish patients

Arrarás, Juan Ignacio; Illarramendi, José Juan; Viúdez, A.; Lecumberri, María José; Cruz, Susana De La; Hernández, Berta; Zarandona, Unai Irusta; Brédart, Anne; Martínez, Maite; Salgado, Esteban; Laínez, Núria; Vera, Ruth

doi:10.1007/s00520-012-1467-y

Cited by 23 publications

(44 citation statements)

References 24 publications

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“…The OUT-PATSAT35 questionnaire was adapted from IN-PATSAT32 for use among outpatients treated by ambulatory chemotherapy or radiotherapy. Adequate psychometric properties have been reported for the French and Spanish language versions [23-25]. …”

Section: Methodsmentioning

confidence: 99%

A longitudinal analysis of patient satisfaction with care and quality of life in ambulatory oncology based on the OUT-PATSAT35 questionnaire

et al. 2014

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BackgroundIn the oncology setting, there has been increasing interest in evaluating treatment outcomes in terms of quality of life and patient satisfaction. The aim of our study was to investigate the determinants of patient satisfaction, especially the relationship between quality of life and satisfaction with care and their changes over time, in curative treatment of cancer outpatients.MethodsPatients undergoing ambulatory chemotherapy or radiotherapy in two centers in France were invited to complete the OUT-PATSAT35, at the beginning of treatment, at the end of treatment, and three months after treatment. This questionnaire evaluates patients’ perception of doctors and nurses, as well as other aspects of care organization and services. Additionally, for each patient, socio-demographic and clinical characteristics, and self-reported quality of life data (EORTC QLQ-C30) were collected.ResultsOf the 691 patients initially included, 561 answered the assessment at all three time points. By cross-sectional analysis, at the end of the treatment, patients who experienced a deterioration of their global health reported less satisfaction on most scales (p ≤ 0.001). Three months after treatment, the same patients had lower satisfaction scores only in the evaluation of doctors (p ≤ 0.002). Furthermore, longitudinal analysis showed a significant relationship between a deterioration in global health and a decrease in satisfaction with their doctor and, conversely, between an improvement in global health and an increase in satisfaction on the overall satisfaction scale. Global health at baseline was largely and significantly associated with all satisfaction scores measured at the following assessment time points (p < 0.0001). Younger age (<55 years), radiotherapy (versus chemotherapy) and head and neck cancer (versus other localizations) were clinical factors significantly associated with less satisfaction on most scales evaluating doctors.ConclusionsPre-treatment self-evaluated global health was found to be the major determinant of patient satisfaction with care. The subsequent deterioration of global health, during and after treatment, emphasized the decrease in satisfaction scores, mainly in the evaluation of doctors. Early initiatives aimed at improving the delivery of care in patients with poor health status should lead to improved perception of the quality of care received.

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Section: Methodsmentioning

confidence: 99%

A longitudinal analysis of patient satisfaction with care and quality of life in ambulatory oncology based on the OUT-PATSAT35 questionnaire

et al. 2014

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“…Four questionnaires (Comprehensive Assessment of Satisfaction with Care [CASC], Chinese Patient Satisfaction Questionnaire [ChPSQ], Out‐Patient Satisfaction with cancer care [OUT‐PATSAT35], and Patient Satisfaction with Cancer Care [PSCC/PSCC‐SP]) were assessed for their psychometric properties in diverse cancer populations or cultural settings .…”

Section: Resultsmentioning

confidence: 99%

“…The study sampling was carried out in a single hospital , several hospitals , or regionally/nationally .…”

Section: Resultsmentioning

confidence: 99%

Quality of care in the oncology outpatient setting from patients' perspective: a systematic review of questionnaires' content and psychometric performance

et al. 2014

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“…Arraras et al. () suggest that a short treatment cycle and mild symptoms of toxicity may result in high patient satisfaction with care. The subjects in that study received one year of case management from the time of cancer diagnosis, and during this time, case managers served as coordinators and facilitators of communication with the medical team and relied on telephone consultation to resolve problems during treatment periods.…”

Section: Discussionmentioning

confidence: 99%

Health‐related quality of life and satisfaction with case management in cancer survivors

Hsu

Chai

Lin

et al. 2017

Journal of Clinical Nursing

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The cancer outpatient satisfaction with care questionnaire for chemotherapy, OUT-PATSAT35 CT: a validation study for Spanish patients

Abstract: The OUT-PATSAT35 CT is a reliable and valid instrument when applied to a sample of Spanish cancer patients. These results are in line with those of the validation study conducted by the authors of the questionnaire and with the validation study for Spain of the OUT-PATSAT35 RT.

Cited by 23 publications

References 24 publications

A longitudinal analysis of patient satisfaction with care and quality of life in ambulatory oncology based on the OUT-PATSAT35 questionnaire

A longitudinal analysis of patient satisfaction with care and quality of life in ambulatory oncology based on the OUT-PATSAT35 questionnaire

Quality of care in the oncology outpatient setting from patients' perspective: a systematic review of questionnaires' content and psychometric performance

Health‐related quality of life and satisfaction with case management in cancer survivors

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