The Barriers towards the Adoption of E-Wallet Payment System

Anuar, Nur Izzati Mohamad; Mahdi, Nik Malini Nik; Hashim‬, Nik Alif Amri Nik; Mohamad, Siti Rohana; Zainuddin, Siti Afiqah; Azmi, Nur Farahiah; Zulkiffli, Wan Farha Wan

doi:10.37624/ijert/13.11.2020.3772-3777

Cited by 34 publications

(8 citation statements)

References 13 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In today's technology culture, E–payment is one of the most significant components of E–commerce because it helps to improve user efficacy and expand the possibility of using mobile payment [ 18 ]. E-wallet systems payment is very convenient and transparent, allowing users to make payments anytime and anywhere [ 33 ]. User behavioral intention refers to the likelihood that potential users will do a particular activity, such as adopting new technology [ 19 ].…”

Section: Literature Review On E-wallet Usage Intentionmentioning

confidence: 99%

The path to sustainability begins with going paperless: Antecedents of intention to use electronic wallet using serial mediation approach

Che Nawi,

Husin,

Said Al-Jahwari

et al. 2024

Heliyon

Self Cite

View full text Add to dashboard Cite

Section: Literature Review On E-wallet Usage Intentionmentioning

confidence: 99%

The path to sustainability begins with going paperless: Antecedents of intention to use electronic wallet using serial mediation approach

Che Nawi,

Husin,

Said Al-Jahwari

et al. 2024

Heliyon

Self Cite

View full text Add to dashboard Cite

“…Secondly, for a comprehensive understanding of eWA determinants in Malaysia, there has been a scarcity of studies focusing exclusively on acceptance. While studies such as Abdullah (2020), Malik andAnnuar (2021), andMohamad Anuar et al (2020) have concentrated on intention, and Teng and Khong (2021) have explored adoption, there is a notable dearth of research on acceptance. Beyond Malaysia's boundaries, similar gaps exist, with studies concentrated on intention in Vietnam (Do & Do, 2020;Phan et al, 2020;Tran Le Na & Hien, 2021), Indonesia (Latupeirissa et al, 2020;Yang et al, 2021), Cameroon (Wamba et al, 2021), and India (Soodan & Rana, 2020).…”

Section: Gaps In E-wallet Acceptancementioning

confidence: 99%

A Study of Literature and Practical Gaps in e-Wallet Acceptance: The Case of Malaysia

Kamis,

Ismail,

Abd Rahman

2023

IMBR

View full text Add to dashboard Cite

The purpose of this article is to identify the existing research gaps in the literature and the practicality of e-wallet acceptance studies in Malaysia. A systematic literature review (SLR) of peer-reviewed journal articles was carried out by the researchers, based on two major databases, namely, Scopus and Web of Science. In total, 60 articles published from January 2017 to April 2021 were reviewed which revealed the research gaps. Several research gaps are identified in the literature and practicality. The article offers suggestions for future research, including how to prioritize understudied subjects and incorporate other points of view. As a result, this study offers new researchers to learn more about the rapidly growing acceptance of e-wallets. Future research can also address these gaps and enhance the level of acceptance for e-wallets globally for a sustainable future. By identifying the factors that influence people's decision to accept e-wallets, researchers can help companies design better services and marketing campaigns. This will require some practical and theoretical implications, primarily demonstrating some nourishment in realizing the cashless society vision.

show abstract

“…However, some people still have concerns about this new technology. Previous studies have shown that the e-Wallet industry faces many barriers, including value barriers, usage barriers, risk barriers, and cost barriers (Anuar et al, 2020). Therefore, the development of electronic wallets remains incomprehensive, leading to the opponents of this practical technology.…”

Section: Introductionmentioning

confidence: 99%

Do You Have a Digital Wallet? A Study of E-Wallet during the COVID-19 Pandemic

Kee

2022

IJAFAP

View full text Add to dashboard Cite

Following World Health Organization (WHO) recommendation, government officials are taking measures to facilitate non-contact payments that allow consumers to conduct contactless transactions, use cashless payment methods, and distance themselves physically from ATMs after the Corona Virus Disease 2019 (COVID-19) outbreak. COVID-19 is prevented from spreading through social distancing enabled by e-Wallets. Consequently, e-Wallets are becoming more popular to facilitate smoother, more efficient online transactions. We aim to investigate the key factors to use an e-Wallet since this COVID-19. The four factors included in the research are perceived risk, perceived ease of use, perceived convenience, and government support. Data from this study were collected through electronic questionnaires. The online survey received a total of 100 respondents who are e-Wallet users. Our findings disclosed that perceived risk, perceived ease of use, and perceived convenience are associated with intentions to use e-Wallets. The results offer useful insight into the field of e-Wallets.

show abstract

The Barriers towards the Adoption of E-Wallet Payment System

Cited by 34 publications

References 13 publications

The path to sustainability begins with going paperless: Antecedents of intention to use electronic wallet using serial mediation approach

The path to sustainability begins with going paperless: Antecedents of intention to use electronic wallet using serial mediation approach

A Study of Literature and Practical Gaps in e-Wallet Acceptance: The Case of Malaysia

Do You Have a Digital Wallet? A Study of E-Wallet during the COVID-19 Pandemic

Contact Info

Product

Resources

About