2003
DOI: 10.1016/s0148-2963(01)00215-6
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The antecedents and performance consequences of relationalism in export distribution channels

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Cited by 205 publications
(219 citation statements)
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References 47 publications
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“…The first part included questions relating to the background and history of the working relationship. To eliminate potential selection bias pertaining to the business relationship in question, each respondent was asked to focus his or her response on the fourth-most-significant relationship with a Western exporting firm in terms of business volume (Anderson and Narus 1990;Bello and Gilliland 1997). The second section focused on the key constructs in question and consisted of a series of statements referring to the specific relationship with the Western exporter, measured on seven-point Likert scales (1 = "strongly disagree," and 7 = "strongly agree").…”
Section: Research Instrumentmentioning
confidence: 99%
“…The first part included questions relating to the background and history of the working relationship. To eliminate potential selection bias pertaining to the business relationship in question, each respondent was asked to focus his or her response on the fourth-most-significant relationship with a Western exporting firm in terms of business volume (Anderson and Narus 1990;Bello and Gilliland 1997). The second section focused on the key constructs in question and consisted of a series of statements referring to the specific relationship with the Western exporter, measured on seven-point Likert scales (1 = "strongly disagree," and 7 = "strongly agree").…”
Section: Research Instrumentmentioning
confidence: 99%
“…While technological competencies are important for the firm's success and survival in the foreign market, it is important that the introduction of technological complex products is accompanied by an effort to understand the market and customers thereby reducing the odds of failure (Mudambi and Zahra, 2007;Cantwell, 1989). Buyers of technically-sophisticated items are more likely to place demands on manufacturers that drive firms to focus more on the underlying needs and purchase requirements of their customers (Bello et al, 2003). Also customers of technologically-intensive products tend to demand more value added services.…”
Section: Research Hypothesesmentioning
confidence: 99%
“…While it is acknowledged that the characteristics of international markets can influence the quality and closeness of the relationship that develops between manufacturers and their foreignbased distributors (Bello et al, 1996), the direction of the impact of competitive intensity on distribution support is less obvious in the literature. For instance, in highly competitive markets where changes happen rapidly, it may either motivate the parties to engage in close cooperative actions to respond more effectively to change or alternatively lead them to reduce their reliance on each other (Bello et al, 2003) and prioritise other less competitive markets. In our study, we propose that market competition has a positive impact on the support given to the distributor.…”
Section: H2: Environmental Differences Between the Home And Foreign Mmentioning
confidence: 99%
“…Cavusgil and Zou, 1994) have considered it as the key component of a firm's export distribution decisions. The relationship with distributors is an important factor to consider when explaining the export success of SMEs because distributors have access to customers and possess important local-market knowledge (Bello et al, 2003) and offer SMEs a relatively easy and low-cost way of entering a foreign market.…”
Section: Introductionmentioning
confidence: 99%