2023
DOI: 10.11591/csit.v4i1.p33-42
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The antecedent e-government quality for public behaviour intention, and extended expectation-confirmation theory

Abstract: An The main objective of the study is to identify the antecedent of leadership quality, public satisfaction and public behaviour intention of e-government service. Also, this study integrated e-government quality to expectation-confirmation model. In order to achieve these goals, observational research was then carried out to collect primary information, using the method of data dissemination and obtaining the opinion of 360 from the public using the e-government service and some of the e-government and softwa… Show more

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Cited by 6 publications
(5 citation statements)
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“…Ini adalah faktor penting yang memengaruhi sikap pengguna, niat perilaku, dan adopsi teknologi yang sebenarnya. Ketika sebuah teknologi dianggap mudah digunakan, pengguna percaya bahwa mempelajari dan mengoperasikannya akan membutuhkan sedikit usaha dan mereka akan dapat menyelesaikan tugas mereka secara efisien [20]. Kemudahan penggunaan yang dirasakan dipengaruhi oleh faktor-faktor seperti desain antarmuka pengguna, navigasi sistem, kejelasan instruksi, ketersediaan dukungan pengguna, dan pengalaman pengguna sebelumnya dengan teknologi serupa [21], [22].…”
Section: Behavioral Intention To Use (Niat Perilaku Penggunaan)unclassified
“…Ini adalah faktor penting yang memengaruhi sikap pengguna, niat perilaku, dan adopsi teknologi yang sebenarnya. Ketika sebuah teknologi dianggap mudah digunakan, pengguna percaya bahwa mempelajari dan mengoperasikannya akan membutuhkan sedikit usaha dan mereka akan dapat menyelesaikan tugas mereka secara efisien [20]. Kemudahan penggunaan yang dirasakan dipengaruhi oleh faktor-faktor seperti desain antarmuka pengguna, navigasi sistem, kejelasan instruksi, ketersediaan dukungan pengguna, dan pengalaman pengguna sebelumnya dengan teknologi serupa [21], [22].…”
Section: Behavioral Intention To Use (Niat Perilaku Penggunaan)unclassified
“…To complete application development requires a system development method that is appropriate to conditions in the field and meets user needs as outlined in the user requirements list (URL). One method that is adaptable and flexible to changes in all forms in software development is the spiral method [30]. This spiral method is used because considering that there is no standardization of form, application appearance, and many system requirements based on the CPPD regulations above must be discussed iteratively in a minimal amount of time.…”
Section: Iics Semnastik 2023mentioning
confidence: 99%
“…The research is divided into 5 stages: information & data gathering, quick plan, building prototype, testing, and application deployment [23]. previously acquired data [31]. At this stage, the researcher designs the system and the user interface of the application being developed [32].…”
Section: Research Conceptual Frameworkmentioning
confidence: 99%
“…3. Building Prototype: Subsequently, the researcher starts developing the application based onpreviously acquired data[31]. At this stage, the researcher designs the system and the user interface of the application being developed[32].…”
mentioning
confidence: 99%