“…Based on prior literature (Chenhall, 2005;Garengo et al, 2005;Gimbert et al, 2010;Hall, 2008Hall, , 2011, we define SPMS as those PMSs that present distinctive features such as: 1) the integration of long-term strategy and operational goals; 2) the provision of performance measures in the area of multiple perspectives; 3) the provision of a sequence of goals/ metrics/ targets/ action plans for each perspective; and 4) the presence of explicit causal relationships between goals and/or between performance measures. Instances of SPMS include tools such as Balanced Scorecards (BSC) (Kaplan and Norton, 1996, 2004; fully-fledged tableaux de bord (Bourguignon et al, 2004); and performance prisms (Neely et al, 2002). SPMS help translate strategy into objectives and measures that can be clearly communicated, thus facilitating the closure of the gap between the strategic vision of the firm and the management of its operating activities (de Geuser et al, 2009;Kaplan and Norton, 2000).…”