Using strategic performance measurement systems for strategy formulation: Does it work in dynamic environments?

Abstract

ABSTRACT

Business intelligence as a key information and knowledge tool for strategic business performance management

“…Another interesting empirical study was conducted by Spanish researchers who have recently studied the Strategic Performance Management System -SPMS and its effect on the fi rm's performance in terms of strategic planning and strategic decision-making. The study shows evidence of a positive correlation between SPMS and fi rm's performance in a highly dynamic environment (Bisbe & Malagueňo, 2012). Similar research conducted in Spain also focused on the relation between the use of SPMS and the quality of strategic planning.…”

“…Companies such as Continental Airlines and First American Corporation have successfully implemented BI to improve their customer loyalty and increase their Return on investments (Ramakrishnan, Jones & Sidorova, 2012). Business intelligence models are also useful in hedging fi nancial risks by incorporating market risks, credit risks and operational risks (Dash, Chen & Olson, 2014). Management is now constantly…”

Strategic Management of Business Performance Based on Innovations and Information Support in Specific Conditions of Slovakia

“…Using a combination of archival data and survey questionnaire received from 267 medium and large enterprises in Spain they provide evidence of a positive relationship and dependence between SPMS and business performance in highly dynamic environments (Bisbe & Malagueňo, 2012). Similar research conducted in Spain also focused on the relation between the use of SPMS and the quality of the strategic planning process.…”

Performance Measurement Systems, Role Clarity, Psychological Empowerment and Performance Management: A Study of Its Relations

“…Os PMS fornecem uma fonte eficaz de informação no que diz respeito às metas da organização, por dois motivos: (i) as medidas de desempenho fornecem uma abordagem sistemática para a tradução da estratégia em metas mensuráveis, sendo comunicadas de forma objetiva e clara aos gestores (BISBE, MALAGUEÑO, 2012). Para Locke (1996) e Locke e Latham (2002), o sistema de mensuração de desempenho fornece um suporte positivo para o estabelecimento de metas, pois os objetivos quantificados são mais eficazes para garantir alto desempenho de solicitações.…”