The aircraft interior comfort experience of 10,032 passengers

Abstract

One airline strategy aimed at selling more tickets is to provide a superior comfort experience. However, only a small amount of public scientific information is available addressing the passenger's opinion on comfort. In this study, 10,032 internet trip reports were used to gather opinions about aspects which need to be improved in order to design a more comfortable aircraft interior. The results show clear relationships between comfort and leg room, hygiene, crew attention and seat. Passengers rate the newer planes significantly better than older ones, indicating that attention to design for comfort has proven effective. The study also shows that rude flight attendants and bad hygiene reduce the comfort experience drastically.

Activity analysis: contributions to the innovation of projects for aircrafts cabins

“…At last, it is important to highlight that taking into consideration the results obtained from the study of comfort in aircraft's cabins, which corroborate other researches [2,7,19], it has been verified that the space in the cabin is a factor that restricts the activity, so, analyzing, within different contexts, the activities typically developed by the passengers during the flight, will extend the understanding and the anticipation people's needs in use, complementing the collected data and enabling the creation of new ways of thinking about the aircrafts cabins, having as innovation sources the user and the context of everyday life.…”

An approach to aircraft seat comfort using interface pressure mapping

“…In the passengers' point of view, the most important aspect of an aircraft cabin is the seat, once this is where he will spend most part of the trip [5]. Recent studies show that main problems according to passengers concern legroom, seat width and personal space [26]. In general, people wanted more movement space and possibilities to action [26].…”

“…Recent studies show that main problems according to passengers concern legroom, seat width and personal space [26]. In general, people wanted more movement space and possibilities to action [26].…”

Civil Aircraft Passenger-to-Freighter Main Cargo Compartment lining Validation Technology

“…The typical verification approaches for select main cargo compartment lining clauses are outlined in the following table. on the premise of meeting the requirements of the airworthiness clause ， consider meeting the comfort requirements as much as possible to improve the comfort passengers [6]. Provide an explanation of the materials used for main cargo compartment lining components, including an approved list of material specifications and indications of compliance.…”