The Adoption and Impact of ICT in South African SMEs

Gono, Sinfree; Harindranath, G.; Özcan, Gül Berna

doi:10.1002/jsc.2103

Cited by 32 publications

(45 citation statements)

References 58 publications

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“…To answer our research question, we use a mixed-method analysis (Lieberman, 2005) including qualitative semi-structured interviews and data mining. This approach is based on existing e-leadership research (Avolio et al, 2014;Bansal & Singh, 2017;Hüsing et al, 2015;Li et al, 2016;Purvanova & Bono, 2009) and the digital adoption literature (Gono et al, 2016;Van Wart et al, 2017). The semi-structured interview approach enabled us to gain a better understanding of the experiences, attitudes, values, and processes regarding the adoption of e-leadership in SMEs (Lieberman, 2005).…”

Section: Methodsmentioning

confidence: 99%

E-Leadership in Small and Medium-Sized Enterprises in the Developing World

Belitski¹,

Liversage²

2019

TIM Review

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Section: Methodsmentioning

confidence: 99%

E-Leadership in Small and Medium-Sized Enterprises in the Developing World

Belitski¹,

Liversage²

2019

TIM Review

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“…The literature review confirms that most of the studies of e-leadership in SMEs consider how SMEs adopt ICT in their businesses [14,42] though little attention has been paid to examining the e-leadership behaviours of SME leaders.…”

Section: Factors Influencing the Adoption Of Ict In The Sme Sectormentioning

confidence: 57%

Exploring E-leadership Behaviour of Sri Lankan Small and Medium Enterprises

Sumanasiri

2020

JEMT

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This paper explores the e-leadership behaviours of Sri Lankan Small and Medium Entreprises and the barriers to e-leadership in SME sector. To explore these research objectives a qualitative method was used with 23 semi-structured face-to-face interviews with owners of fast-growing SMEs in Sri Lanka. To understand the effective e-leadership behaviours the study used Gary Yukl’s Hierarchical Taxonomy of Leadership Behaviours model. Findings confirmed that most SME leaders use ‘Internet of things’ in performing their leadership roles. Among the four effective e-leadership behaviours described by Gary Yukl, most SME leaders use e-leadership for change-oriented decision making while relationship-oriented leadership behaviours became the least important. Theoretical contributions, limitations and future research directions are discussed in the concluding section of the paper.

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“…The same foundation suggests that ICT usage factors would be better if they were being analyzed thoroughly, thus could increase the usage of ICT among the SME owners. The theme of internal factors of the company are the age of the company [20], [15], limited capital [39], [12], [7], less skilled workers [17] and family business [6], [18]. The derivation of these sub-themes indicated that the management should overcome all the problems arise hence will help to increase the ICT usage in their business.…”

Section: Discussionmentioning

confidence: 99%

“…However, the SME owner's attitude and knowledge in ICT are the key determinants of a business in accepting ICT [40]. Other factors that contribute to the low usage of ICT in SMEs are due to internal and external factors [20]. Internal factors include experience in ICT and organizational size.…”

Section: Factors Affecting Ict Usage Among Sme Ownersmentioning

confidence: 99%

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Factors Affecting SME Owners in Adopting ICT in Business using Thematic Analysis

Rozmi¹,

N.E.²,

Razak³

et al. 2020

IJACSA

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In Malaysia, Small Medium Enterprise (SME) has become the main contributor for the income generation and employment thus are expected to increase country's GDP growth. Hence, it is important for the SME owners to ensure the sustainability of their business in today's business settings that has moved to digital businesses in which technology is used to create new value in business models, customer experiences and the internal capabilities that support its core operations. Yet, there are still local SMEs who did not fully utilized the advantages of adopting Information and Communications Technology (ICT) in their business operation and transactions. This paper presents an interview done with 12 SME owners that operates their businesses in Kuala Lumpur and Selangor. The study is to gain an understanding on the factors affecting SME owners in adopting ICT in their business by using the Thematic Analysis method. The outcome shows that there are two central themes that affect ICT usage in SME which are the (1) Internal Factor and (2) External Factor. Further, we identified two (2) components that effect the Internal Factor, namely Company (capital, company's age, less skilled workers and family business) and SME Owners (time, education, perceptions and experiences) and another two (2) components that affect the External Factor, namely Technology (high cost, complicated, system's security and stability) and Regulators (government's initiatives, training skills and no urgency). Hence, the result is important to the SME owners and management as well as the government or the authorities to resolve these issues in order to increase the ICT usage among the SME owners in Malaysia.

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The Adoption and Impact of ICT in South African SMEs

Abstract: U sing the technology-organization-environment model, this study investigates the adoption and impact of information and communications technology by small and medium-sized enterprises in South Africa.

Cited by 32 publications

References 58 publications

E-Leadership in Small and Medium-Sized Enterprises in the Developing World

E-Leadership in Small and Medium-Sized Enterprises in the Developing World

Exploring E-leadership Behaviour of Sri Lankan Small and Medium Enterprises

Factors Affecting SME Owners in Adopting ICT in Business using Thematic Analysis

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