This paper investigates how sustainability control systems (SCSs) drive employees’ green creativity (EGC) with the purpose of assisting organisations in the Sri Lankan manufacturing sector to improve their environmental sustainability performance. Managers and staff of manufacturing firms often lack awareness of environmental issues, which leads to unsustainable strategies. EGC has been identified as an important resource for devising sustainable strategies. SCSs drive employee behaviour and support EGC by fostering a creative workplace. Utilising Simons’ Levers of Controls (LoC) framework, a mediation model incorporating psychological empowerment (PE) and sustainability learning capabilities (SLCs) is tested to provide insights on how SCSs influence EGS. Survey data collected from 239 organisations in the Sri Lankan manufacturing sector were analysed using the PLS-SEM method. The results confirm the full mediating roles of PE and SLCs on the link between SCSs and EGC. This demonstrates the importance of empowering employees and enhancing their learning capabilities to encourage EGC. This study contributes to Simons’ LoC framework by incorporating sustainability dimensions into management control systems (MCSs), and extends the extant body of knowledge by providing a specific understanding of the mechanisms driving EGC through PE and SLCs.
This study aims to review the existing literature on organisational sustainability to understand diverse concepts related to organisational sustainability and its evolution. To achieve these objectives, the researcher has reviewed more than one hundred and fifty peer reviewed journal articles related to organisational sustainability that were published between 1987 and 2020. Findings of the literature review confirmed that there were diverse definitions of organisational sustainability and that organisational sustainability is in the process of evolution. Further, this review of literature confirmed the importance of stakeholder engagement in sustainability related decision making at the organisational level. The long term perspective has become a key concern when implementing sustainability in organisations; it has, however, become one of the biggest sources of worry for organisational leadership in this millennium as well. National cultural values and organisational culture are also identified in the literature as influencing leadership decisions related to organisational sustainability. Hence, this literature review confirmed that there are no best solutions or strategies in achieving organisational sustainability, though managers should adopt holistic perspectives and develop innovative solutions to deal with sustainability issues unique to their own organisations. Therefore, it can be concluded that organisational leadership implemented according to a holistic perspective would facilitate excellent results in establishing organisational sustainability. Future research should be directed towards understanding organisational sustainability in a context specific manner rather than using a generalised approach.
This study examines the mediation effect of managers’ ethical behaviour and organizational change on the leadership dimensions that influence sustainability leadership among Sri Lankan managers. Manager’s attitudes to organizational change and their ethical behaviour are identified as essential dimensions to achieve sustainable leadership in the business world. While much of the literature underlines the direct relationship between organizational leadership and either organizational change or manager’s ethical behaviour, only a few studies focus on the mediating effect of the manager’s ethical behaviour and organizational change leadership on perceptions of creating a sustainable organization. Sri Lanka is identified as a developing country with strong socio-cultural values that promote sustainability. Understanding what constitutes sustainability leadership in a developing country such as Sri Lanka is worth examining. The responses of 596 managers were analyzed using factor analysis and structural equation modeling. The findings confirm that stakeholder relations are the most influential dimension for creating sustainability leadership. Mediation analysis tests confirmed that the two mediators of managers’ ethical behaviour and change leadership fully mediate the relationships between employee engagement and leaders’ concern for social and environmental sustainability, which concern was identified as the weakest of the three leadership dimensions suggesting that long-term orientation has not much potential for creating sustainability leadership among Sri Lankan managers.
The purpose of this research is to explore the factors that influence microfinance loan default in Sri Lanka. Both a deductive and a quantitative approach were employed. A structured questionnaire was designed by 5 Likert-scale. Questionnaires were distributed among 133 microfinance loan borrowers in the region of the Matugama Divisional Secretariat using convenient sampling. SPSS version 22 used to perform the exploratory factor analysis. The findings of this study confirmed three factors useful to explain microfinance loan default in Sri Lanka. These are the actions of the Microfinance Institute to control loan defaulting; the characteristics of the borrowers’ family and loan group; and macro-economic issues. The findings of this study could be used by managers of Microfinance Institutes to manage their credit risk and customer portfolio. Certain policy implications such as possibility of granting access to Credit Information Bureau of Sri Lanka, accessing credit history of customers and government decisions directing Microfinance Institutes to request securities from its customers are few of them.
Aim: Bandaranaike International Airport (BIA) is important in the development of the Sri Lankan economy. To remain competitive in the service sector it is essential to focus more on improving service quality as it directly creates greater customer satisfaction. In respect of international airports satisfied passengers often revisit a destination thus increasing micro and macro level income and profitability. Hence, satisfied and loyal passengers are an important factor in remaining competitive among international airports. Although there is ample research that explores service quality and passenger satisfaction with airports, research is sparse in regard to Sri Lanka. Hence, the aim of this study is to identify the most important service quality dimensions influencing passenger satisfaction at BIA and to examine the relationship between each SERVQUAL dimension on passenger satisfaction. Place and Duration of Study: Bandaranaike International Airport (BIA) between April to July 2019. Methodology: The sample for this study consisted of 150 passengers at BIA and a five-point Likert scale questionnaire was developed for this study based on the SERVQUAL model to analyse the impact of the five dimensions (reliability responsiveness, assurance, empathy and tangibility) of service quality at BIA. A quantitative approach was used and questionnaires were distributed by hand as well as by electronically using Facebook, Messenger, WhatsApp, Viber and Email. The data was analysed using SPSS Version 23.0. Results: The regression model confirmed that tangibility, assurance and empathy contributed to passenger satisfaction. The findings of this study could be used by passengers, researchers, service providers, civil aviation authorities and other decision makers for their decision-making purposes.
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