“…When using this document, the response team knows who is carrying out specific actions, the resources available, and coordinating all efforts. Besides the diversity of representations and the difficulty in formalizing plans in complex environments, it is possible to identify a set of common elements to describe them (Alexander, 2016;Bénaben et al, 2016;Ferreira et al, 2015;Guo et al, 2020;Penadés et al 2011;Savino et al, 2014) (Figure 4): action, a task performed to achieve a goal, which takes the phenomenon from one state to another by changing the state variables values; state, variables that characterize the phenomenon at a specific moment, thus having associated values that may change over time; resource, necessary elements to perform an action or that influence its performance; event, which may occur during handling and has an impact on the state variables; and a goal, what should be achieved. These elements are not always formally structured, being in the response teams' feeling, but should be instantiated in plans for complex environments.…”