2021
DOI: 10.1108/tqm-01-2021-0014
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Ten commandments for successful implementation of Design for Six Sigma

Abstract: PurposeThis article aims to provide Design for Six Sigma (DFSS) practitioners, researchers and academicians with Ten Commandments to successfully deploy projects.Design/methodology/approachThe commandments are the brainchild of four authors' experience and expertise for more than 15 years of DFSS deployment in the spectrum of fields as a consultant, researcher, academic and Master Black Belt in Six Sigma and general quality management and engineering disciplines. Thus ascertained commandments were validated an… Show more

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Cited by 17 publications
(45 citation statements)
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References 68 publications
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“…In this case, the business and its strategic goals provide the basis for the voice of the customer approach that DMADV espouses rather than the shortterm and incremental problem-solving offered by DMAIC or standalone usage of tools such as 6S. Gijo et al (2021) highlight various techniques that can be used to understand the VOC, and they distinguish between the qualitative and quantitative techniques. Of the quantitative techniques, the Kano Model and QFD (Quality Functional Deployment) can be utilised to gather the customers' requirements and transfer them into technical data (Gangurde and Patil, 2018).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…In this case, the business and its strategic goals provide the basis for the voice of the customer approach that DMADV espouses rather than the shortterm and incremental problem-solving offered by DMAIC or standalone usage of tools such as 6S. Gijo et al (2021) highlight various techniques that can be used to understand the VOC, and they distinguish between the qualitative and quantitative techniques. Of the quantitative techniques, the Kano Model and QFD (Quality Functional Deployment) can be utilised to gather the customers' requirements and transfer them into technical data (Gangurde and Patil, 2018).…”
Section: Discussionmentioning
confidence: 99%
“…Among the ten reasons for improvement projects to fail that was put together by Antony and Gupta (2019) is a selection of methodology and associated tools that are faulty. Gijo et al (2021) pointed out that the understanding of different DFSS methodologies, such as DMADV (Define, Measure, Analyse, Design, Verify) or DMAIC (Define, Measure, Analyse, Improve, Control), among many other proposed methodologies and customising it based on the organisational needs will reinforce the productivity and performance. DMADV methodology is more suitable for creating new processes, whereas DMAIC is suitable for solving problems within existing processes (Cudney and Agustiady, 2017).…”
Section: Literature Reviewmentioning
confidence: 99%
“…be done with the right organizational structure and management, what means Master Black Belts, Black Belts, Green Belts and Champions well trained and with their roles defined (Coronado & Antony, 2002;Galli, 2018d;Gijo et al, 2021). When benchmarking successful cases as General Electric and Motorola, Handerson et al (2000) clearly demonstrate the attention and the care took with training competences and team formation, meaning that organizational structure management is a key factor handled by companies that well implemented Lean Six Sigma programs.…”
Section: Discussionmentioning
confidence: 99%
“…Due to this a Lean Six Sigma approach (SSA) code was created in order to understand if the research is focused on the program structure and success or on isolated project efforts. The code is resumed in: program implementation (SSA01); project development (SSA01); (Antony & Banuelas, 2002;Gijo et al, 2021).…”
Section: Content Analysismentioning
confidence: 99%
“…Ikumapayi et al and E.V. Gijo et al [8,9] compared the results produced in the field of Six Sigma by the most recent methodologies that help organizations to reduce defects whilst reducing overall cycle time.…”
Section: Introductionmentioning
confidence: 99%